Can machines have real conversations?
Conversation Is More Than Interface: By Paul Pangaro
Paul goes through the basic building blocks of interactions that we normally see through the lens of a conversation. Its very helpful to have in the back of your mind when thinking of how you want to interact with your customers or just people and things around you.
How do you interact with the things and people around you. Are they good interactions or bad? How do you think people feel after having interacted with you?
Paul also asks you the question: Can a machine have real conversations? Then he takes you through an explanation on how this is possible...
Full slides here: