Can Generative AI handle Healthcare with Care?

Market Insights        

World Economic Forum: How generative AI and large language models can close the gap between data and outcomes in healthcare.

Gen AI, by automating tedious and error-prone operational work, bringing years of clinical data to a clinician’s fingertips in seconds, and by modernizing health systems infrastructure.

Generative AI isn’t just a passing trend; it's a rapidly evolving ecosystem of tools growing in popularity showing huge potential to revolutionize healthcare in ways we've never seen before.

Analyst Corner        

Study Finds 40% Uptick in Consumers Who Have Switched or Stopped Going to a Healthcare Provider Because of a Poor Digital Experience.

Among the respondents who report implementing Gen AI, few have quantified its impact, but nearly 60% believe it yields a positive ROI.

Since 2019, AI-powered Conversational AI started transforming global healthcare, initially valued at USD 120 million. Now, it's projected to grow at a 21% CAGR until 2030.

Engagely.ai' CX Automation Solution Powered by?Generative AI        

In healthcare, speed, sentiment, and convenience are the key. AI has had its limits, but with Generative AI, those are the things of the past. Engagely gets it—leveraging generative AI to turbocharge our solutions. It’s all about smarter, faster, and more caring healthcare, leaving old worries behind!

Here's how we help you streamline your healthcare communication operations.

• Omni-channel Patient Engagement: Our suite powered by generative AI includes voice bots, chatbots, email bots, and WhatsApp bots, enabling healthcare providers to engage with patients seamlessly across multiple communication channels. This improves accessibility and responsiveness, enhancing the overall patient experience.
• Sentiment-driven Recommendations to Agents: The Agent Assist bot provides real-time support to healthcare professionals, offering clinical decision support, patient data retrieval, and administrative assistance. This reduces workload and improves efficiency during patient care interactions.
• Data to Decision with Actionable Insights: Real-time analytics offer healthcare providers actionable insights into patient trends, treatment efficacy, and operational efficiencies. This empowers informed decision-making and proactive healthcare management.
• Knowledge at Fingertips: The Knowledge Builder solution ensures consistency in medical information and patient education materials across all channels. This fosters patient trust and compliance with treatment plans through accurate and reliable information dissemination.
• On demand Support- Just a Call Away: Our Contact Center software integrates AI-driven tools into a centralized platform, facilitating seamless coordination between departments and improving overall operational efficiency. This unified approach enhances care coordination, reduces administrative burdens, and ultimately improves patient outcomes.

Connect with our AI expert today and explore how we can revolutionize your healthcare with our CX automation solutions powered by generative AI. Let’s innovate together for smarter, more efficient patient care.

Food for Thought        

Read blogs by the industry experts:

Generative AI And Healthcare: Improving Patient Experiences and Outcomes

Voice of the Leader         

"Looking ahead, Generative AI stands at the precipice of a healthcare revolution. It will redefine patient and provider experiences, crafting personalized and predictive care like never before. Imagine a future where AI not only anticipates needs but also orchestrates seamless interactions, transforming every touchpoint into an opportunity for enhanced well-being. This technology will empower healthcare professionals with unparalleled insights and efficiency, making a future of proactive, precision-driven care a vibrant reality."

Satish Basavaraj , Chief New Initiatives & Partnerships Engagely.ai