Can “Data Stakeholder” thinking be a winning Data Privacy Strategy for Organizations?
Debbie Reynolds
The Data Diva | Data Privacy & Emerging Technologies Advisor | Technologist | Keynote Speaker | Helping Companies Make Data Privacy and Business Advantage | Advisor | Futurist | #1 Data Privacy Podcast Host | Polymath
Welcome to "The Data Privacy Advantage Newsletter", which will be a monthly resource hub of practical information, advice, and content that will help organizations make Data Privacy a business advantage.
Can “Data Stakeholder” thinking be a winning Data Privacy Strategy for Organizations??
In 2020 I created a five-minute video about Data Privacy and Trust. I introduced the notion of the "Rise of the Individual."?The "Rise of the Individual" is an expression of the idea that organizations must always consider obligations to their shareholders but must also come to terms with the fact that individuals, as a result of rapidly evolving regulations, now have a more significant stake in how data about them is managed.?Data shareholders are any individuals for whom organizations hold data that may be subject, currently or in the future, to Data Privacy or Data Protection regulations. Thinking of individuals as "data stakeholders", not just consumers or data subjects is the shift businesses must make now to keep up with the growing scale of Data Privacy regulations worldwide and thrive financially as Trust Becomes the New Gold .
There are three key ways organizations can shift to a "data stakeholder" strategy to significantly improve their maturity in Data Privacy, reduce risks, and make Data Privacy a true business advantage.?
Make transparency the norm with "data shareholders"
As a result of the growing number of Data Privacy and Data Protection regulations, organizations often struggle with determining what they should or should not share with "data shareholders."?Organizations must come to terms with the fact that data belongs to individuals while organizations are expected to be good stewards of that data. Like anyone would think it was unacceptable to put money in a bank and not receive any details about the money in their account, organizations should expect and act as if they are a "data bank" and are holding and securing data assets for individuals and to act accordingly. When individuals provide data to organizations, those organizations should develop the mindset that transparency will be the norm now and in the future. In this way, organizations can start moving closer to what is expected of them with almost all Data Privacy and Data Protection regulations, no matter where or what jurisdiction their "data stakeholders" reside.?
Reevaluate data collection and data retention of "data shareholders" information?
Organizations' two actions that create the most Data Privacy and Data Protection risks are data collection and retention.?Although we know organizations can't eliminate all data collection and data retention, these data risks are significant enough for organizations to reevaluate the data they collect and the data they retain about "data stakeholders". Organizations should ask themselves, "For what purpose are we collecting the "data stakeholders" information?"?Often when companies reevaluate their data collection, they find they are collecting too much data that is not relevant to their business purposes. This revelation should prompt organizations to rethink their data collection and make appropriate changes. Organizations should also ask: "How long should we retain information about "data stakeholders"??Data retention is a tough question that does not have an easy answer for organizations.?When organizations are clear on the purpose for which data was initially collected, they can then tie data retention periods to the end of the data lifecycle. Data with a low business value often have a high Data Privacy risk. Right-sizing your data retention will reduce Data Privacy risks and reduce cybersecurity risks. Reevaluating data collection and data retention can help organizations create more maturity in their Data Privacy programs while reducing their risks in managing the information of "data stakeholders".?
Consider how information held by the organizations benefits "data shareholders"
Organizations who want to make Data Privacy a true advantage to their bottom line should also ask, "How does the information I hold benefit the "data shareholder"? When organizations possess information about individuals that do not benefit them, this is often a red flag that indicates that this data will create a high risk for organizations and often breeds mistrust by the "data shareholders".?Organizations are very savvy to ask how information about individuals benefits the organization, but not enough organizations ask themselves how the information they hold benefits the data stakeholders. When organizations manage data in a way that does not benefit data stakeholders, they risk Data Privacy or Data Protection risks and run the risk of losing "data shareholders" or creating reputational damage due to a lack of trust.?
When organizations use "data shareholder" thinking, they can significantly improve their Data Privacy maturity, build trust, and make Data Privacy a business advantage.?
Debbie Reynolds, "The Data Diva," launched the PACT Data Privacy Trust Framework & Scorecard. This Framework can evaluate regulatory and business risk and the Trust of individuals around Data Privacy. This is a gut-check for organizations of all sizes to rate and triage their Data Privacy challenges. This Framework addresses Purpose, Alignment, Context, and Transparency. Watch this video to learn the basics as Debbie Reynolds explains the PACT Data Privacy Trust Framework & Scorecard in 6 minutes.
Visit our website to learn more about the PACT Data Privacy Trust Framework & Scorecard .
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Non-Executive Director | Board Director | CEO | Digital Transformation Expert | Corporate Strategist | Governance Leader | LegalTech & Risk Innovator | 6X TEDx Speaker | Author | IBDC.D | Made in Ukraine ????
2 年Great, thank you for sharing this Debbie!
Data Privacy Manager
2 年Thanks sharing Debbie
Internal control, Data protection, projects and processes, risk management and finance
2 年Interesting as the American way of thinking - cooperation instead of confrontation.
Data Protection Officer | UK GDPR | Compliance | Cyber Security | Legal | Speaker | Employee Engagement @ Best Companies
2 年Thanks so much for a great newsletter. I'll enjoy looking out for these each month.