Can ChatGPT destabilize white-collar work?
Christine Barnett
Customer Success Manager @ Hivve | helping you capture and demonstrate sustainability
You have heard it before and will likely hear this argument again: it is likely that AI will begin to reduce employment or even take over your jobs?
As the AI technology continues to advance, it will be able to perform tasks that were previously thought to require a high level of education and skill. This could lead to a displacement of workers in certain industries as automating processes will make more business cost sense.
However it remains difficult to predict the exact extent of this impact, it will have a clear significant impact on the job market.
Is ChatGPT is coming for my job and yours? The artificially intelligent content creator, whose name is short for “Chat Generative Pre-trained Transformer,” was released two months ago by OpenAI.
Its one of the mind-blowing generative AI tools released recently which are going to produce a tremendous amount of digital content, quickly and cheaply. Make no mistake that students are already using ChatGPT to help them write essays. While business owners are using ChatGPT to create content for websites and promotional materials and respond to customer-service inquiries. The legislation system are dictating what would be a lawyers job to produce legal briefs. Did you know that ChatGPT can pass the torts and evidence sections Multistate Bar Examination? That’s right Multistate Bar Examination!
Incredible, right? But what about copywriters, journalists, customer-service agents, paralegals, coders, and digital marketers? Will they be out of a job? Will they be replaced?
Because of the acceleration of AI technology “Before, progress was linear and predictable. You figured out the steps and the computer followed them. It followed the procedure; it didn’t learn and it didn’t improvise,” the MIT professor David Autor, one of the world’s foremost experts on employment and technological change, told the The Atlantic . However, ChatGPT does?improvise, promising to destabilize a lot of white-collar work, regardless of whether they eliminate jobs or not.
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People and businesses are just figuring out how to use emerging AI technologies, let alone how to use them to create new products, streamline their business operations, and make employees more efficient.
In my last two most recent podcasts for Product and Co Podcast I have spoken with 2 Founders incorporating ChatGPT into their products for lamadre and Produkando to deal with queries. Will AI alter the employment landscape permanently??
Good new that while the AI revolution is on the door step, the destabilisation effects may not happen as quickly. Take computers as an example, they became commercially available in 1950’s but did not show up in the productivity stats until the late 1990s.
As a rule, when companies can substitute machines for people, they will. They will aim to adopt the thinking model of AI being a profit center vs labour being a cost centre. It doesn’t help that AI can do work currently done by paralegals, copywriters, digital-content producers, executive assistants, entry-level?devs and some journalists. This could change the landscape of the job market all together.
At the same time however, AI might make original journalism more valuable and investigative journalists more productive, while creating an enormous profusion of simpler content. You see even if ChatGPT can spit out a pretty good paragraph on AI, it can’t interview AI and labor experts, nor can it find historical documents, nor can it assess the quality of studies of technological change and employment. ?
So yeah, certain specializations might get wiped out, leaving hundreds of call-center operators or marketing workers unemployed, but there are benefits of having such technology in our hands beyond an economical boost. Productivity has languished for decades. Perhaps, machines doing a little more work would have a big upside, after all.
Board Advisor ? Strategic Leader ? Optimisation, transformation and turnaround for High Growth and PE/VC portfolio companies ? Putting people at the centre of change ? Couch to Kilimanjaro: self-led Long Covid recovery
1 年Hmm, this is really interesting. Is AI the equivalent to computers, or is it comparable to the Internet, or even perhaps Smartphones? Computers took a long time to get a foothold. The Internet was quicker. Smartphones have been like lightning! My suspicion is that AI will be somewhere between The Internet and Smartphones. It won't be prevalent overnight, but it will be widely used very very quickly. Some of those use cases will fall by the wayside quickly, as we also saw in various internet things, but others will quickly take their place. I think it's also because we have more and more and more tech, so the next new thing seems to take less time to become embedded. How and when will it impact on the job market? That's hard to tell, but it certainly will. The question is then, given that, what do we do next? That question is not new. Humans have always been evolving, and now we will need to evolve again. Workwise I mean. This is not new. But can people and roles evolve fast enough? Do we have the skills and intelligence? And if not, can we learn them?