Can BYOD and enterprise-grade comms coexist?

If there’s one thing the last few years have underlined for businesses, it’s the usefulness of bring your own device (BYOD) policies. BYOD allowed lots of people to work from home, with very little warning. Without it, a lot of companies would have struggled in early 2020.

A BYOD policy gives your enterprise greater flexibility, makes it easier to adjust to increased mobile working and improves employee productivity and satisfaction. But if you’re unlucky, it also comes with other, less welcome. baggage: inconsistent security, unreliable performance, loss of control, and highly variable quality.

Can BYOD coexist with enterprise-level communications and productivity? Is it possible to have the right level of visibly and control over company data and workflows, when these are being run on personal devices. Employees, after all, have every right to expect that their personal data and devices won’t fall under the remit of the IT department.

Yes, it is. But the policy alone, no matter how good, isn’t enough. To combine the flexibility of personal devices with the security and visibility enterprises need and the quality-of-service customers expect, policy and technology must work hand in hand.

To support increasingly mobile workers, enterprises need:

• A single business number: the employee should be able to use their business number on their home device, but only for business calls and collaboration.
• Smooth connectivity: business apps should have efficient, dedicated connectivity, switching from wired to wireless as necessary.
• Secure and compliant collaboration: whether voice or data, business collaboration should be through secure apps, over encrypted connections with embedded compliance controls.
• Single handset - Remove the need for business and private cell phones with eSIM or Dual SIM options
• Crystal clear audio: when making calls through their business softphone on their mobile device, employees should be able to count on
• Advanced calling features: from voicemail, through call following to group pickup, users should have the same advanced features they would in the office.
• Reliable support: just because they’re using their own device doesn’t mean users should be left to fend for themselves — help should be there when they need it.

With the right application running on their BYOD devices, and the right network supporting them, employees enjoy enterprise-level calling and collaboration. And they can get as much work done, as easily, as they would if they were in the office.

They can use their own devices for work. But when they close their work collaboration technology, work data is safely sandboxed within the enterprise collaboration app. This is good for the employees; it maintains their work-life balance. And it helps the enterprise ensure the necessary level of transparency, compliance and security.

AT&T provides customers with market-leading cloud-voice and connectivity services.? To provide the ultimate? platform, AT&T Cloud Voice can integrate with leading collaboration platforms such as Webex Go.

By combining AT&T Cloud Voice with the organizations collaboration platform, it allows enterprises and employees to maximize the productivity and cost savings associated with BYOD underpinned by the security and quality of experience that enterprises demand.

Talk to our experts today, to find out how AT&T can empower your mobile workers to achieve maximum productivity, no matter where they’re working.

https://www.business.att.com/products/att-cloud-voice-with-webex-go.html