Can Artificial Intelligence help answer HR’s Toughest Questions?

The augmentation of human resource functions with #artificialIntelligence is fast becoming a reality given the vast benefits that organizations could derive including hiring, firing, scheduling and promoting. Often times, humans make errors on these HR fronts that end up costing organizations and the time is right for HR augmentation with AI.

Traditional human resource roles take into account variables such as employees and output of the organization thereby, adopting AI will integrate these factors to the benefit of the organization. To this end, AI based algorithms will streamline the process by offering insights from data sets in the organization. The digitization of #HR still raises concerns among critics as they fault its weaknesses in addressing longstanding issues that can best be addressed by humans.

The Wharton research from Professors Peter Capelli and Prasana paints a dim picture of digitization of human resource functions given the many issues that technology cannot address for contemporary organizations. The research paper cities challenges in the digitization of HR such as complexity of HR tasks, fairness and accountability. The study, which was co-authored by Valery Yakubovich, professor at ESSEC Business School and a senior fellow at the Wharton Center for Human Resources, also looks at how to remedy those problems.

Organizations use HR as a corporate strategy development tool and AI could not have come at a better time. Intelligent systems will not only sift through enormous data and recommend the best decisions for companies but also assist them to optimize operations. #Digitization of HR requires patience and persistent given that AI is still evolving and there are lots of things not addressed yet. As computers become smarter, only time will tell how well organizations can adopt this intelligence in their operations. AI adoption in corporate management will open new opportunities for organizations to get their strategic planning right and become competitive.

Can #artificialintelligence help answer HR’s toughest questions?