Can Agentforce work on mobile devices?

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People use their phones for almost everything—chatting, booking, and getting help. Businesses need to answer questions fast, no matter what device customers use.

But can Agentforce, Salesforce’s AI helper, work just as well on a phone as it does on a computer?

The answer is yes—and we tested it to make sure.

How We Tested Agentforce on a Phone

To see if Agentforce works well on mobile, we set up a test website called Coral Cloud Resorts and tried it ourselves.

Here’s what we did:

1. Opening the Chat

We tapped the chat icon in the bottom right corner. Right away, the Agentforce assistant popped up, ready to help.

2. Asking About an Event

We asked:

?? ?“Tell me about the Full Moon Beach Party.”

Agentforce quickly gave us event details and asked for our email and phone number.

“It’s default functionality is to first ask for an email and a phone number. This is an action you can set up in your agent.”

This means businesses can customize how Agentforce chats with customers.

3. Checking for Open Spots

Next, we asked:

?? “Are there open spots for February 22nd?”

Agentforce replied:

“There are 25 slots available. Would you like to book this session?”

4. Booking the Event

We said:

?? “Yes, with five guests, including me.”

Agentforce confirmed our booking in seconds—showing that it can handle orders and reservations right from a phone.

Does It Work the Same on a Phone and Computer?

• Yes! Agentforce worked the exact same way on mobile as it did on a computer. The chat was fast, smooth, and easy to use.

“That’s a demonstration of how it works on a mobile device. You can see it works the same way that it would on a desktop.” – Danny Wright, SOLVD Consultant?

• This means businesses don’t have to build separate mobile setups—Agentforce works everywhere.

Why This Matters for Businesses

??Customers Expect It – Most people browse on their phones. AI support should be mobile-friendly.

? Fast Service – Customers can book or get answers in seconds.

? No Extra Work Needed – Businesses don’t have to build a separate mobile version—Agentforce works right away.

Want Agentforce for Your Business?

At SOLVD, we help businesses set up and customize Agentforce so it works on any device. If you need help automating chats, booking events, or improving AI responses, we’re here for you.

?? Want to see Agentforce in action?

?? Book a Free Call and let’s get started!

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