Be Calm, Be Human and Be Successful

Today, I woke up to a beautiful sunrise, had my morning coffee and breakfast, and thought about how fortunate I am to have shelter, health, a career that I love and family that are safe, and a million other blessings. At the same time, I thought about some things that aren’t so positive: how the global pandemic is affecting our industry and our businesses, what financial implications may occur from that, and whether my loved ones are at risk.

Now more than ever, balancing these thoughts and staying upbeat are necessary to survive and succeed in real estate. Follow these steps to stay positive and effective on a daily basis:

Be Human: Empathize with others.

Your team and your clients need you now more than ever, and that starts with meeting them where they are at. That doesn’t mean meeting in-person—that means that you need to connect with them and truly care about their situation and welfare, while still getting your work done. Even in a world of social distancing, you can still make phone calls or video calls to connect on a one-on-one or group basis. Do your clients need guidance? Reassurance? Understanding? Whatever it is, take a few moments and be empathetic with them. Do it today if you haven’t already—and keep doing it—so that all of you get through these challenging times together.

Be Calm: Set yourself right.

I cannot overstate the importance of this. In order to be your best for others, you must take care of yourself. Wake up and take a walk. Read. Meditate. Pray. Exercise. Whatever gives you peace and lets you start your day with a calm and clear mind, begin doing it now if you haven’t been doing it already. Additionally, as your day progresses, take a moment to decompress if the day’s events challenge your nerves. Take a breath. Take a walk. Whatever works for you. Again, being calm and remaining calm yourself is the first step to effectively leading your team.

Be Successful: We can do this!

Now that you and everyone you work with are mentally and collaboratively ready to be your best…do your best! Keep your business plan and activities going! As crazy as this mixed-up world is right now, we are incredibly fortunate to have the technological tools that continue to make listing, selling and buying homes possible. Be thankful for that, and use those tools to serve your clients and maintain maximum production levels. I’m hearing success stories from all over the country. One client with a new purchase deal last week, and another with a $2.5 million sale written remotely—they are all reminders and inspirations that we will continue to succeed if we lead the way and stay both adaptable and focused in our current market reality.

We are all faced today with a situation that none of us saw coming. I am certain that we will face it together while remaining positive, caring and effective.