CallSwitch One Round-up - September 2024

Welcome to the September edition of our CallSwitch One Product Newsletter.

Firstly, let me introduce myself. I joined TelcoSwitch back in June, taking on the role of Chief Financial Officer. In the three months since I joined the business, I've been fortunate to meet many of you and I look forward to meeting many more in the coming months.

It's been energising seeing the passion so many of our partners have for the CallSwitch One proposition. We're seeing so many success stories in terms of both new business and migrations, and these continue to drive our teams to deliver on an ambitious product roadmap.

In this issue, along with our normal range of blog and product assets to share, we have an informative article by our own MD of Channel, Sam Giggle, from a recent edition of Comms Dealer. He shares insights regarding the increasing importance of integration strategy for UCaaS in the channel.

As always, many thanks for your continued support and keep your eyes peeled for future updates!

David McKay

Chief Financial Officer

Comms Dealer Editorial - How enriched integrations are bolstering channel offering

With increased market competition, delivering value to customers when picking one solution over another has come down to those powerful extras that supplement the core customer requirements. Sam Giggle, MD of Channel sat down with Comms Dealer to discuss the power of enriched integrations. Read the full article here.

Integrations - the secret to UCaaS success for resellers

As more businesses place UCaaS solutions at the heart of their day-to-day activities, it is more vital than ever that these tools integrate with other business-critical software platforms in order to ensure that all business tools can seamlessly work together. This includes a rich variety of out-of-the-box integrations with tools that businesses that can equip quickly. Read the full article here.

5 ways that UCaaS reduces the environmental impact of businesses

Businesses are looking to optimise resources, and enhance their overall efficiency and productivity. UCaaS models offer a solution to this, as unlike traditional communication methods they do not rely heavily on physical resources, particularly on-premises hardware. Read the full article here.

Product spotlight

Each month our product training & pre-sales team share a 'top-tip', opening up a useful feature within CallSwitch One.

We recently changed the way Bulk Edit was displayed, to make it more intuitive.

On the Users tab, the button is now permanently visible. Press once to select all users, and press again to open up the menu. Here you can make bulk changes to a wide range of user settings.

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See you next month.