CallSwitch One Round-up - December 2024

CallSwitch One Round-up - December 2024

Welcome to the December edition of our CallSwitch One product newsletter!

Even as many are starting to wind down for the holidays, our team are hard at work, rolling out exciting new features for our partners to enjoy.

We’re happy to share our most recent product release notes. From new CRM integrations, to updates to our account bridging and provisioning tools, there is plenty to catch up on.

We’ve also included a reminder about our recent call recording add-ons, some Help Centre updates, and a selection of our most recent blogs.

Lastly we’re getting ready to make an announcement about a major product update to CallSwitch One that will further enhance our offering later this week!

Happy holidays on behalf of everyone at Nebula, and as always thanks to all of our partners for your ongoing support!

James Lockhart

Head of Product Marketing


Product Release Notes

In our December release notes we share information about new integrations, some exciting dashboard improvements, and recent App releases.

Some features you’ll love:

  • Integrations with Dentally and Bullhorn
  • Account Bridging front-end update
  • User Bulk Edit UX and feature improvements
  • Hunt Group short-code toggle
  • Line Key auto-populate Call history data enhancements
  • Config & provisioning improvements
  • Mobile & Desktop App releases

Make sure you download a copy for these items and more, and stay tuned for future releases.


Call recording add-ons reminder

In case you missed it, last month we launched our extended call recording storage add-ons for CallSwitch One. You can now extend the storage period of your recordings for up to five years in just a few clicks on the partner portal.


How UCaaS provides a strategic advantage in retail

By combining multiple communication tools such as voice, video and messaging into one platform, UCaaS provides a scalable, cost-effective solution that enhances employee productivity and collaboration at the same time as improving customer satisfaction.

Read more here.

The retail opportunity for managed service providers

For MSPs, the retail industry can be lucrative when offering?unified communication solutions. This is because businesses in the sector face unique challenges, are often geographically dispersed, and deal with customers at multiple points in their shopping journey.

Read more here.


Don't forget to subscribe to this newsletter, or you can sign up to our mailing list here for updates straight to your inbox.

See you next month!

Sam Giggle

Award winning SaaS communication solutions for IT partners, Telecoms partners and MSPs who want to be different. Flexible commercials and a portfolio that keeps things simple and maximises partner margins.

2 个月

Great update guys!!

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