A California Janitorial Service
John Hubbard
Property & Casualty Producer that helps employers reduce their insurance costs I Reduce their WC injury rates I Avoid the loss of $1.4M in sales/profits for the average disabling WC injury. ?? CRIS Certified.
In the heart of California, where city lights dance across the skyline and innovation knows no bounds, the unsung heroes of the janitorial world toil away, ensuring that every surface sparkles. Meet Mario, a seasoned janitorial business owner in San Francisco. His journey is not just about maintaining cleanliness but also navigating the complex landscape of work-related claims and cost trends that define the janitorial industry in the Golden State.
Mario’s story is just one thread in the rich tapestry of California janitorial businesses, each facing unique challenges and striving for excellence. This blog post will unravel the intricate web of work-related claims rates, cost trends, and best practice strategies, exploring the data that shape decision-making in this dynamic industry.?
Work-Related Claims Rates:
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Occupational Injury Rates:
According to the California Department of Industrial Relations (DIR), the janitorial services industry has experienced a fluctuating but generally decreasing trend in occupational injury rates over the past five years. From slip-and-fall incidents to strains from repetitive tasks, understanding the specific risks janitors face is crucial for businesses aiming to reduce work-related claims. Source: California DIR, Occupational Injury and Illness in California
COVID-19 Impact on Claims:
The pandemic has brought a new dimension to work-related claims for janitorial businesses. With custodial staff on the front lines, the number of COVID-19-related claims has surged. The California Workers' Compensation Institute (CWCI) reports a substantial increase in COVID-19 claims filed by janitorial workers, emphasizing the need for robust safety protocols and risk mitigation strategies. Source: CWCI, Impact of COVID-19 on California Workers' Compensation
Cost Trends in Janitorial Business:
?Cost of Workers' Compensation Insurance:
The cost of workers' compensation insurance in California varies across industries, and janitorial businesses are no exception. Insurance premiums are influenced by factors such as claim history, safety measures in place, and workforce size. Staying informed about industry benchmarks can help janitorial businesses negotiate competitive rates. Source: Workers' Compensation Insurance Rating Bureau (WCIRB), California Workers' Compensation Insurance Costs
Direct and Indirect Costs of Claims:
Beyond insurance premiums, janitorial businesses must consider the direct and indirect costs associated with work-related claims. Medical expenses, rehabilitation, and potential legal fees contribute to direct costs, while indirect costs include lost productivity and employee morale. Proactive measures to prevent injuries and streamline claims management can mitigate these financial impacts. Just three percent (3%) of claims account for 60% of dollars spent - we help adjusters with those 3% claims by working closely with all stakeholders. Source: National Council on Compensation Insurance (NCCI), Indemnity and Medical Cost Components in Workers' Compensation
See Business Impact Math of (10) $28,000 Claims -Click
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A Few Best Practice Strategies:
Comprehensive Training Programs:
Investing in comprehensive training programs for janitorial staff is a proven strategy to reduce work-related claims. Proper training on equipment usage, ergonomics, reporting safety concerns, and safety protocols can empower employees to navigate tasks with minimized risk. Source: Occupational Safety and Health Administration (OSHA), Janitorial Services Safety and Health Topics
Safety Committees and Employee Involvement:
Establishing safety committees and encouraging employee involvement in safety initiatives fosters a culture of vigilance. Regular safety meetings and open communication channels empower janitorial staff to share insights and identify potential hazards before they escalate. Source: California DIR, Workplace Safety and Health Regulations in California
Review Loss Run Data and Act on Trends:
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Informative Data:
A review by the Washington State Department of Labor & Industries found that some of the leading causes of workplace injuries reported by janitorial workers include:?
? Needing to work too quickly (91 percent)?
? Not enough time to complete their job (17 percent)?
? Working short-staffed (18 percent)?
? Poor equipment quality (35 percent)?
? Lack of adequate supplies (14 percent)?
Another 15 percent report that rushing is one of the leading causes of slip and fall accidents. Slip and fall injuries and auto accidents can become extremely expensive because they involve multiple body parts.
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As Mario’s journey in the janitorial business continues, he exemplifies the resilience and determination needed to navigate the intricacies of work-related claims and cost trends. By leveraging data-driven insights, staying abreast of industry benchmarks, and implementing best practice strategies, California janitorial businesses can not only ensure a safer working environment for their staff but also bolster their bottom line, creating a success story that shines as brightly as the surfaces they meticulously clean.