Buying the Right Machinery
Beyond compressors.
There are more options available to you than ever before. Finding the right equipment can improve your processes, productivity, and bottom line.
Before you place the PO
Create an investment plan that addresses both your short- and long-term needs. Not only will you save time and resources, but you'll also avoid costly quick fixes. Be sure to work with your sales associate for solutions. If the new unit is on back-order or will take longer than expected, ask about rental options until the new unit arrives. A good associate will find you a solution and work with you.
Compare and Evaluate
Beware of misinterpretation when comparing products through different suppliers. Look at the conditions they are advertising*
* By conditions I mean the following; they use the same measurements (cfm vs l/s, inch vs mm, hp vs kw, etc), they clearly define what the system includes and what are additions (including necessary add on for you)
Clear and Define
Having a clear understanding of what is being offered and how it will add value to your operations is imperative. If you feel like a fast one is being pulled on you, you're probably right.
Real-Life Example: A customer reached out to me to let me know he won't be going with our proposal, as he was offered the same unit at a cheaper rate of $5,000. Being an authorized distributor, I know where the price should fall and I question the customer. "Did they offer food-grade oil? Are they authorized dealers (for service after the sale)? Are they offering you a new unit?" Ah-ha moment. The customer was quoted a used unit with different, less efficient, technology.
3 Things to Look for in a Good Sales Associate
- They answer questions directly.
- They teach you.
- They understand your situation and provide appropriate solutions.
Before Issuing a Purchase Order
^ example of the worst invoice
Know What's Included in the Price - Did that include tax? Delivered to my location or to their shop? Is installation included? Was TSSA apart of installation?!
See a Working Unit - When you are investing in expensive equipment, you'll want to see it in action. If possible, arrange a 'field trip' to see one (or a similar unit) in its' natural habitat.
Confirm Terms & Agreement - Make sure there are no surprises. Check the payment terms, the scope of supply, when you expect the arrival of equipment, and so forth.
After-Sale Care
Chances are your new equipment requires maintenance at some point of its life cycle. Oil will need to be changed, maybe filters, any belts, there are a number of things it may need. Ensure the protection of your assets by partnering with a reliable, established service provider. Be sure you are aware of their rates, what qualifies an emergency service verse a planned service, as well as response time and company culture. Plan to ask situational questions and note how they respond.
I hope this gave you some food for thought. When you're spending a significant amount, it's wise to be organized and confident before submitting your purchase order.
Disclaimer: The views and opinions expressed in this article are those of the authors and do not necessarily reflect the official policy or position of any agency. Examples of analyses performed within this article are only examples. They should not be utilized in real-world analytic products as they are based only on very limited and dated open source information.
Factory Trained Service Engineer at Atlas Copco UK & Ireland
4 年If I owned my own company still, you would most definitely be on my head hunting list! Another GREAT post Heather!