The Buurtzorg Model with Arnold Stroobach
In this episode, we talked to Arnold Stroobach about the Buurtzorg organization, which decentralized its management and administration to small cross-functional self-managed teams that deliver in-home medical care. Buurtzorg is the Netherlands' largest provider of home care, with 16,000 clinical staff in more than 1500 local self-managing teams supported by only 50 admin people and 45 coaches at the company's headquarters. Buurtzorg's model allows the organization to deliver health care at 40% less than traditional service providers, with much better health outcomes and client satisfaction. Arnold explains Buurtzorg's origins, methods, and success. Their team structure, responsibilities and roles. And the potential for other organizations to decentralize management to deliver services much more efficiently and effectively at scale.
Contact Arnold on Linkedin or [email protected] or go to Buurtzorg.com.au or https://nhcare.com.au/
Note that Arnold will be providing public training on the Buurtzorg model with the Desirable Futures Group in Melbourne on Tue 8th Oct 2024 and Sydney on Thu 10th Oct 2024.
Co-Founder and Managing Partner, Agile 2 Academy; Executive level Agile and DevOps advisor and consultant; Lead author of Agile 2: The Next Iteration of Agile
3 个月Please note that small care delivery teams are NOT THE SAME as what product developers do. I know - my wife is in a care team. They need very little interaction with the rest of the organization. Product development is nothing like that.
Empowering Self-Managed, Human-Centric Organisations for High Performance & Impactful Value Creation | Co-Founder, Desirable Futures & Systems at Play | Org Development Consultant
3 个月Thank you, Murray, for sharing this insightful episode on the Buurtzorg model with Arnold Stroobach It's incredible to learn how Buurtzorg has revolutionised home care delivery through decentralised, self-managed teams, resulting in improved health outcomes and client satisfaction at significantly lower costs. For those inspired by Buurtzorg's approach and eager to learn more, I invite you to join our upcoming training sessions in Melbourne and Sydney, where Arnold himself will be sharing practical insights and strategies to implement this model. Don't miss this opportunity to gain hands-on experience and transform your organisation's service delivery. ?? Melbourne: 8th October ?? [Register here](https://events.humanitix.com/buurtzorg-melbourne) ?? Location: Melbourne ?? Sydney: 10th October ?? [Register here](https://events.humanitix.com/buurtzorg-sydney) ?? Location: Sydney Looking forward to seeing you there!
Digital Program Director and Ways of Working expert
3 个月Arnold Stroobach & Alidad Hamidi - please share!