Busy is not better
The tyranny of busyness vs productivity
If we’re not careful busyness can consume and then overwhelm us. More and more of us seem to covet it like a prize to be proud of. We can wear it like a badge of honour. There are, of course, periods when we need to be intensely diligent and industrious. Some situations demand it of us. Without active and earnest effort to accomplish things, perhaps little would reach completion.
Perpetual busyness, however, is unsustainable, harmful to health and illusory. I say this because it can deceptively give the impression that we are productive while eroding the basis of our productivity.
Busyness and productivity are not the same. We’ve all rushed around and then stopped to notice that although we’ve been doing a lot, our occupation has not yielded meaningful results.
‘The chains of habit: too weak to be felt until they’re too strong to be broken’
This can be because we’re tired or stressed, or because we’ve not stopped to focus and think about how best to achieve our goals. What starts as an apparently harmless claim to ourselves and others that we're always fully engaged in important and laudable activity, quickly becomes a self-defeating habit that is difficult to undo. And, even when there are fewer demands upon us, we can lose our sense of perspective and be tricked into believing that, minute by minute, we’re yet busier and busier still. But are we doing the right things and doing these efficiently?
In an ‘always on’ world, switching off is more important than ever. As the merry-go-round of life spins faster and faster and the demands feel greater and greater, it is important to step off and stand still to regain our balance, lest we should succumb to the dizziness of it all. As our minds gorge on ever vaster amounts of information, we need to pause to allow time to digest and really make sense of it all. As our energies deplete, we must recharge before we run down. These analogies remind me of the importance of perspective, recuperation, and of thinking and planning before doing.
Five a day for mental wellbeing
I don’t always get the balance right. But when I do, it is a huge boost. I feel energised, mentally present and poised to tackle the next challenge. An inner sense of peace brings composure and courage in the face of difficulty. This is when I’m at my most confident and effective – and when I’m feeling happiest. Bursts of creativity and inspiration flow freely. Relationships and communications ease. Dark and impossible pathways glow with new insight and imagination. Connections abound.
Reverse the pernicious habit of busyness with positive steps a little and often. It’s really simple and costs nothing. The payoff is a life of greater joy and success. The NHS suggests a mental health diet of ‘five a day’ – straightforward steps you can take to improve your mental health and wellbeing, make you feel more positive and get the most out of life. I swear by them. Take a look for yourself! But most importantly, do what works for you and what helps to make you happier and healthier. This is the only way to really perform at your best. We each have a responsibility to ourselves and to one another to pay attention to our wellbeing. Look after this and the rest will, in the end, take care of itself.
Mindful people in mindful organisations
Organisations, as well as individuals, can be blighted by ‘busyness affliction’ to the extent that it becomes a recognisable feature of their culture. The remedies are much the same:
- re-instil mindfulness into the organisation’s structures and ways of working;
- be strategic and focus on deciding and doing the right things, not just doing any things right;
- slow down and take a moment to allow people to draw breath and take stock of and celebrate their work achievements;
- share the work out fairly and maintain visibility of workload;
- encourage prioritisation, the competence and frameworks for deciding what not to do, taking informed, reasonable and sensible risks in decision making;
- protect time for proper rest and time outside of work including psychological as well as physical detachment from the workplace;
- invest in wellbeing provision and capability; and, talk with and listen to one another with empathy and appreciation.
Happiness at work isn’t rocket science. The things that are necessary to make people happy at work are really simple. Good, caring and inclusive leadership. Cultivating personal resilience. Creating a workplace environment of meaning and purpose. Recognition. A positive attitude. Learning and growing. Sharing decisions. Openness.
Let’s all redouble our efforts to create the kind of workplace and working practices we all deserve and can be proud of.
Develop greater resilience and mindfulness
We know that Policing can be especially demanding. Officers and staff experience things and are sometimes exposed to traumas that, thankfully, many people will never experience. Mindfulness training offers us tools to help deal with these pressures and with the reality of Policing today. Colleagues in policing can enrol on the eight-week online course for free. Each week, you’ll work through a topic that will take about 30 minutes to complete. You will then complete the home practise task, which will take between 10 and 20 minutes. Each lesson builds upon the previous one and, if you persevere, you will learn how you can make cognitive changes with lasting effects. The evidence suggests it really works to improve mental wellbeing. I’m going to take the course. Perhaps you’ll join me?
Become ‘indistractable’ in a digital world
These days we’re also surrounded by distraction hazards that sap our attention, erode our time and deplete our energy levels. You might say they’re literally killing time. A digital armoury of enticements draw us in, morning, noon and night. The behavioural science deployed to addict us to our screens can be turned to our advantage with some insight and pre-planning. If you want some helpful advice about how to become indistractable, this book is full of very practical ideas for harnessing our most precious resource more wisely. It is about focusing on what matters most. Rewiring unhealthy patterns. Organising and decluttering. It is a trigger for traction and an antidote to distraction. I hope you find it as useful as I have.
Chief People Officer at Activate Learning
4 年Thanks for pointing me to this, Dan Wood - I completely agree. To be productive we need to digest; to grow we need to reflect. To do this requires time and space and this will come in different ways for different people. It might be: a max of 5 meetings a day, switching off phone notifications, email/Zoom free Fridays. Growth doesn't happen inside the comfort zone, and I guess, for some, it's too easy just to book back to back meetings. Good article - thanks again!
Leadership Fellow at Windsor Castle - St George's House. Director, Society of Leadership Fellows
4 年Excellent article Dan - thank you. You ask ‘What works?’ For me it made a huge difference when I turned off all ‘notifications’ in my iPhone (except for messages). The most intrusive/distracting were those for emails. I’m now in control and only check the phone at set times that suit me. It’s made a huge difference and has had no negative impact on my employer, colleagues, or clients. In fact many, when told about it have done the same.
Director - Home Affairs Strategy and Transformation at Strategy& PwC
4 年Really great article and timely to reflect on in the new year. Wasn’t aware of MindFit Cop – will be recommending that thanks. Sometimes the things that are so important for maintaining our resilience can end up at the bottom of the list, but it’s so important to ‘fit your own oxygen mask first’ to make sure you can be there for others. Something for me to keep working on!
Dan this resonates so strongly for me around many of my clients for whom busyness is an absolute way of life. Coaching them to ‘slow down to gain more productivity’ is a common theme and so hard for those whose autopilot is to operate at high volume, high pace. We often focus on purpose...what’s most important to the person..their values and then look at what will align to this in terms of behaviour and new habits. Self care shows up too. Your examples of healthy and banishing distractions are always there. Have been reading Atomic Habits by James Clear. He makes a wonderful link between our identity and our habits - how our image of ourselves drives them bro to change them, we need a new identity. And then ask ourselves for example what would a balanced person do here? What choices would a healthy person make? I look forward to facilitating this growth in many more people this year. Thanks for getting me to reflect on it again!
The Grumpy Copywriter. Freelance content specialist. Dad of 2.
4 年Great insight. The part about visibility of workload really resonated with me - it's a particular challenge in organisations where workforces are dispersed, communicating online - nobody really knows how busy anyone else is.