Businesses who understand the value of investing in their people, will have a competitive advantage - in attracting and maintaining staff.
Michelle Chafin
Director at Engine Room Business Innovation | Leading Change Agents and Change Leaders
Are you developing enough 'Change?Agents' in the business/organisation to support/execute new change initiatives?
Numerous studies have shown that employees tend instinctively to oppose change initiatives because they disrupt established power structures and ways of getting things done. However, the leaders who do succeed are transforming their businesses/organisation. What makes them able to exert this sort of influence when the vast majority can’t??They are developing their key people in the business/organisation to be effective 'Change Agents' - more people within who have the skills and techniques to influence and motivate others through disruption and change.
You Can’t Do It Without This Network of Change Agents
Consider John, who wanted to set up an automated onboarding process for new employees, that would free up time for the People and Cultures Team and the key Managers - in different locations. Although John was a senior leader, he had joined the business less than a year earlier and was not yet well connected internally. As he started talking to other Managers about the change, he encountered a lot of resistance. He was about to give up when Jess 'Change Agent', a well-respected team member, offered to help. She had much less seniority than John, but many colleagues relied on her advice about navigating the business politics. She knew many of the people whose support John needed, and she eventually converted them to the change.?
*** Cost Benefit to the Business - saved time/money + increased employee retentions.
Another example comes from Mike, a senior leader in a large manufacturing, and Adam 'Change Agent', one of the Managers. Mike was trying to create a new system 'knowledge management' to ensure continuity in client service during teams’ absences. But some of the other senior leaders were no help to get managers/key team members to support the initiative; they did not see the value of why the system was required. That all changed when Adam took on the project. Because the Managers/Key Team Leaders frequently sought him out for advice and respected his judgment, making him central to the company’s informal network, he quickly succeeded in persuading people to adopt the new system. He reached out to stakeholders individually, with both substantive and personal arguments. Because they liked him and saw him as knowledgeable and authentic, they listened to him.?
*** Cost Benefit to the Business - vital information and knowledge can be shared. This accelerated the learning of new and existing team members.
It’s no shock that centrally positioned people like Jess and Adam - who are provided with right skills and techniques - make successful change agents; we know that informal connections give people access to information, knowledge, opportunities, and personal support, and thus the ability to mobilise others. We have observed that high rank/senior leadership did not improve the odds that their changes would be adopted.
Through our experience and research for businesses/organisations to succeed in any change initiative, they need more change agents.
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So, what would be the Cost Benefit to your business/organisation when you invest in the development of your key team members/future leaders - to be the Change Agents within.
(** They are provided with great insights from the workshops/coaching (growth mindset) + will have over 50 vital business online resources and tools (that can be used within the business/organisation) and have a sense of purpose within the business to work on a Business Improvement Project (ROI) to take the business to a better future).
Register your Managers/key team members or future leaders now for the 2023 'Change Agent' Manager Acceleration Program - they can start their learning now via the Pre-Program material and resources on the Learning Management System. Set your key people up for success in 2023.
Accelerated Learning via the Learning Management System
To maximise the experience Engine Room Business Innovation delivers all professional learning experiences using a blended approach. Through the?Learning Management System we provide high-quality videos, articles, and associated resources to support online, face-to-face, leadership coaching + step by step guides and tools to execute a successful Business Improvement Project (ROI should be greater than the cost of the program).
Contact us now to find out more [email protected] or visit our website https://engineroombi.com/change-agent/
Change Agent Brochure: https://engineroombi.com/wp-content/uploads/2022/08/Change-Agent-Brochure-2023.pdf