Business As UnUsual TL;DR Solutions for Leaders Edition 12 - The Reinforcement Loop: How To Encourage Adaptability and Growth
Rick Yvanovich FCMA CGMA FCPA MSc CCMP CCMC CBC
Certified Chief Master coach, entrepreneur, author, and speaker | Bridging technology, accounting, and people, I’m a catalyst inspiring human transformation for consistently higher achievement.
Edition 12 - The Reinforcement Loop: How To Encourage Adaptability and Growth
Image Descriptions: Envision a flourishing garden spiralling towards a central, blooming tree, each twist of the path marked by milestones. As attentive gardeners, leaders nourish the diverse flora with feedback and recognition, while a nearby greenhouse symbolises a hub of ongoing learning and support.
Welcome back to the Business As UnUsual (BAUU) TL;DR solutions for leaders. This edition navigates the art of communicating change during uncertain times.
The format for Edition 12 is:
I’ll only share the underlying TL;DR if you ask. If you have a problem you want a TL;DR solution, let’s hear about it in the comments.
“To improve is to change; to be perfect is to change often.” (Winston Churchill)
Problem
Embedding new behaviours and practices within an organisation often represents a significant hurdle. Leaders may successfully navigate the initial phases of change, but without effective reinforcement strategies, these changes risk becoming transient rather than transformative. The crux of the challenge lies in creating a sustainable ecosystem that supports and actively promotes ongoing adaptability and growth.
How do leaders ensure that new working methods become ingrained in the organisational culture and are not just adopted temporarily?
This edition explores the reinforcement loop—a critical mechanism for consolidating change and fostering an environment where continuous improvement is the norm, not the exception.
“Survival is not the goal, transformative success is.” (Seth Godin)
TL;DR Solution
The answer is CRAFTED – a model for embedding and reinforcing change.
C R A F T E D
C = Continuous Feedback ??
Feedback fuels growth and aligns efforts.
Regular, constructive feedback helps team members understand how their actions fit within the new framework, promoting ongoing improvement and alignment with change.
R = Recognition and Rewards ??
Celebrate progress and achievement.
Acknowledging and rewarding the adoption of new behaviours encourages continued engagement and highlights the value of contributions to the change effort.
A = Adjust Based on Feedback ???
Be responsive and adaptive.
Utilising feedback to refine change initiatives ensures they remain relevant and practical, demonstrating a commitment to a dynamic approach to improvement.
F = Foster a Culture of Continuous Improvement ??
Cultivate an environment that thrives on growth.
Encouraging a continuous learning and adaptability mindset embeds a deep-seated resilience and openness to change within the organisational culture.
T = Training and Support ??
Equip teams with the tools for success.
Ongoing training and accessible support resources empower team members to embrace and excel in the new changes, fostering confidence and competence.
E = Establish Clear Expectations ??
Set the stage for what's to come.
Clearly articulating the desired behaviours and outcomes from the onset provides a solid foundation for the change process, guiding team members towards the envisioned future.
D = Demonstrate by Example (Role Modelling) ??
Lead the change you wish to see.
When leaders actively embody the behaviours and practices associated with the change, they set a powerful precedent, inspiring their teams to follow suit.
“Every act of recognition is a brick laid in the foundation of change, building a house that will stand the test of time.” (Rick Yvanovich)
领英推荐
Try This – Quick Action Steps
Implement the CRAFTED Feedback Loop:
Weekly Reflection Sessions:
Schedule regular team meetings focused on sharing feedback and discussing progress. Use these sessions to cover Continuous Feedback and Adjustments based on team input.
Recognition Moments:
Dedicate time each month to celebrate successes and acknowledge individual or team contributions that exemplify the new behaviours, fostering Recognition and Rewards.
Feedback Surveys:
Conduct monthly anonymous surveys to gather broader insights from your team, helping to Adjust initiatives and Training needs based on their feedback.
Continuous Learning Plan:
Develop a quarterly learning agenda that includes workshops, webinars, or courses to support training and continuous growth, reinforcing the Culture of Continuous Improvement.
Leadership Role-Modelling Day:
Encourage leaders to spend a day demonstrating the change in action, showing how to Embed Clear Expectations and role-modelling the desired behaviours.
Improvement Board:
Create a physical or digital board where team members can post suggestions for improvements, fostering a Culture of Continuous Improvement and allowing for Adjustments based on these insights.
Success Story Share:
Initiate a platform or segment in team meetings where team members can share personal stories of how the change has positively impacted their work, reinforcing the benefits and solidifying the change.
Try This – “Challenge” Month
Launch a "CRAFTED Challenge" Month:
Week 1 - Continuous Feedback:
Kick-off with a meeting to introduce the CRAFTED challenge month. Encourage open dialogue and set up a simple, anonymous online feedback tool for instant feedback throughout the month.
Week 2 - Recognition and Rewards:
Implement a peer recognition program where team members can nominate each other for small rewards based on specific behaviours aligned with the new changes.
Week 3 - Adjust Based on Feedback:
Collect and review the feedback received so far. Hold a brainstorming session to identify possible adjustments to workflows, processes, or the change strategy itself.
Week 4 - Training and Support:
Conclude the month with a focus on education. Offer short, targeted training sessions or resources that support the adoption of new behaviours or practices identified throughout the challenge.
Throughout the Month - Foster, Establish, and Demonstrate:
Continuously foster a culture of improvement, establish clear expectations for the challenge, and have leaders demonstrate the desired behaviours and practices.
“Tell me and I forget, teach me and I may remember, involve me and I learn.” (Benjamin Franklin)
It’s a Wrap
That's it for today, see you next week.
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As always, be happy, healthy, joyful and wealthy.?
/Rick
#BusinessAsUnUsual #BAUU #BAUUnewsletter #ChangeManagement #LeadershipDevelopment #CRAFTED #CRAFTEDModel #TeamGrowth
This edition aligns with "Business As UnUsual: How to Thrive in the New Renaissance."
Get your copy for more on thriving in uncertainty here https://www.rickyvanovich.com/books/bauu-book-series/ ??
Previous BAUU Newsletter Editions
I support startups and SMEs through their growth journey / Executive and Team Coach / Mentor / Business Advisor
7 个月Great insights Rick. I like the CRAFTED solution.