BUSINESS TRENDS THAT DRIVE SUCCESS #1

BUSINESS TRENDS THAT DRIVE SUCCESS #1

It is all about who you know, what you know and how this can benefit others in your network.Top performing companies call this the 'connection economy' and they know how to use it. Now you too can drive success in your business using this simple and cost effective principle.  Start looking at your customers as potential connections for each other and start connecting them.  

 

Capitalise on the 'connection economy!'

Start looking at your customers as potential connections for each ohter and start connecting them. Ask yourself - do your customers see and feel that you are going above and beyond the sale, that you have their business needs front of mind when you connect with your network, and that you add additional value to their business? The moment you start doing this, your customers will reward you in countless ways.

Drive 'Customer Connections' in 3 easy steps:

1.) Connected with you network:  what does your top ten customers need most right now (outside of the services or products you provide)? If you don't have the answer, ask them next time you meet.

2.) Become a liaison: actively and consciously search out connections between people, ideas and solutions. Whatever you focus on will expand, and inevitably you will strike gold. 

3.) Connect: when you connect the dots, ask your customers if you can introduce them to each other, give short overview of the touchpoints, and then connect them. 

Start today and connect your customer network. Not only will you build and strengthen relationships, show care and get rewarded for it - but you will also build long term sustainable customer connections beyond your scope of current influence.

Ntintin Orange

Manager Organisational Effectiveness Namport

8 年

Insightful!

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