Business Process Management

Business Process Management – A Simple Introduction

In a world filled with business-buzzwords, it can sometimes be hard to keep up. “Business Process Management” is one of those terms that get thrown around a lot. And unless you’re an experienced Chief Operations Officer, the whole BPM thing can be a bit confusing.

So, we’re here to shed some light on process management.

Business Process Management (BPM) is the long-term strategy of analyzing and improving your processes.

But before we dive into the specifics of process management, let’s talk a bit about processes.

So What’s a Process?

A business process is a series of repeatable steps that you need to carry out to achieve some sort of business goal.

The key here is repeatable – it should be something your business does on a regular basis. This can mean onboarding a new employee, for example, or shipping a product to a customer.

“Processes” shouldn’t be confused with either projects or tasks, though.

A project is usually a one-time thing. You could be, for example, creating a marketing strategy for a client. What you create for that specific client is probably going to be original work.

Tasks, on the other hand, are specific steps in a process or a project. A process could consist of 5-6 tasks that need to be completed in a sequence, for example. Or in a similar way, a project might involve carrying out a number of tasks for it to be completed.

How BPM Works

There’s no one way of “doing” BPM. Rather, it’s more of a loose term. If you’re constantly analyzing and trying to improve single processes, though, that’s when your organization does Business Process Management.

Legacy BPM software exists – but it’s painfully broken

“Old BPM” software is tired and broken. It never worked for business users. Here’s why:

• Users are now deciding to buy software themselves. Old BPM was bought by your IT department, who didn’t generally care about user experience – as long as it was made by a large/boring company.
• Cloud tools are now free to try by anyone, anytime. With Old BPM you had to call sales and wait for 50 questions just to look at it and finally decide it sucks.
• People want to share workflows with clients. With Old BPM you were stuck with trying to automate internal processes only. Your clients would be very scared and run a mile from it.
• People expect to integrate cloud tools without IT. With Old BPM you had get engineers to write code to make a simple integration. That’s now become a drag-and-drop service.
• People expect to work on phones. This means giant, clunky flowcharts in Old BPM are dead – because they don’t fit on your phone’s screen – and only define “the perfect process”.
• People are tired of flowcharts. Old BPM was all about the high priest telling you how a process can/will be done, and you would obey. Now – modern workers and teams are paid to collaborate.
• People expect all the benefits of the cloud. Old BPM was never cloud-born and was never designed for the cloud. And that creates a massive bunch of missed opportunities.
• Companies of all sizes need process management – and never had it. Since Old BPM was so expensive and complicated, only large companies could afford it. The rest of us were left out.
• People are excited about AI – but confused about where to begin. With Old BPM you have zero chance of using AI without an army of engineers. With cloud-born systems like Tallyfy – it’s childs’ play to use any AI you like to run amazing automations for photos, voice, video and more.

Tallyfy is the only BPM software that anyone can understand in 60 seconds. The only way to see this for yourself is to learn more and try it.

Process improvement is a bit more standard than BPM, though. There are several steps you have to carry out…#management#People#