Business Communications that Make Sense (Part 1)
Jason Miller
CEO & Chairman @ Strategic Advisor Board? & SABx Media? | Leading By Example And Helping Small Businesses Grow | 24x International Best-Selling Author | Infantry Combat Veteran (Retd.)
Many companies are now doing the majority or even all their business online and foregoing the “Brick and Mortar” storefront. It is easy to see why that trend has happened.
For one thing, the cost of setting up such a business is relatively inexpensive and easy. There is no need to pay for the overhead of a physical building. Also, the cost of maintaining a Web site is minimal. Moreover, the Internet provides a convenient and efficient way of marketing products.
As more and more people are spending time on the Internet, the market of online customers continues to grow.
Here is 1 thing that you can do to improve communication with your customers. Offer a Frequently Asked Questions (FAQ) page and online product support information.
This is an excellent way of answering basic questions that may otherwise flood your support email. For example, our voice-changing product, MorphVOX, has a FAQ on the common issues that customers may come across. We also have provided detailed online documentation on topics that users may want to explore more.
This takes care of roughly 95% of the questions people may have.
If you are struggling to figure out these complex strategies than reach out to us for our help! www.strategicadvisorboard.com.
Jason Miller
Founder/CEO
Strategic Advisor Board, LLC
"Where Results Matter"
Accredited A+ BBB Business
CEO at Jump Start Marketing Concepts
3 年Staying competitive in today’s business world is like a game of chess. You have to stay on your toes and think quickly, so you don't lose control over what's happening. I'm glad Strategic Advisor Board is here to help!