The Business of Birthdays
Jacqueline Flam Stokes
SVP Beauty, Drug & OTC Retail, NielsenIQ | Omni-Channel Marketing, Digital & Branding | Skin Care, Hair Care, Beauty | Health & Wellness | Data, Analytics, Insights & Foresight | Speaker | Board Member | Industry Analyst
As an Aquarian with an upcoming February birthday, I can’t help but have celebrations on my mind this time of year. Aquarius season (Jan 20-Feb 18) is all about innovation, originality, and connection—traits that define those of us born under this sign. Known for being independent thinkers and even visionaries, Aquarians love shaking things up and creating memorable experiences. It’s no wonder that during this season, I’ve been reflecting on how the retail world is taking a fresh approach to celebrations.
Retailers have long sought creative ways to drive in-store traffic, but a new trend is taking experiential retail to the next level: birthday parties for Gen Alpha. Companies like Michael’s, Claire’s, and even Sephora are tapping into the power of celebration to not only attract young consumers but also deepen their relationships with families through unique experiences.
And I can’t help but wonder: Do retailers have an even bigger opportunity to expand birthday celebrations beyond kids? Think experiences tailored to adults—DIY workshops, beauty masterclasses, or even themed crafting nights. These could create the same magic for grown-ups, driving traffic and fostering brand loyalty across a broader audience.
The Rise of Retail-Hosted Birthday Parties
For retailers, birthdays present a golden opportunity to bring customers into their physical spaces and to market to them beyond gifting exclusively. The concept isn’t entirely new but its arrival in retailers signals a shift in how traditional brands are thinking about experiential engagement.
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Why This Works for Gen Alpha
Gen Alpha, the cohort born after 2010, is growing up in a world where experiences often trump material possessions. For them, birthdays aren’t just about gifts but about creating memories. Retail-hosted parties cater to their desire for personalized, interactive, and shareable moments—a formula that resonates deeply with their values.
At the same time, these parties cater to parents looking for convenient, all-in-one solutions that combine celebration, entertainment, and even a little shopping. Retailers that can deliver on these needs position themselves as being highly valuable.
The Business Case for Birthday Experiences
Hosting birthday parties isn’t just a feel-good initiative; it’s a smart business strategy. Here’s why:
But there are some Challenges
While the concept is promising, executing birthday parties at scale requires careful planning. Retailers need to consider:
The Future of Experiential Retail
As the retail landscape continues to evolve, brands and retailers that prioritize meaningful, in-person connections will stand out. Birthday parties offer a unique way to do just that, turning stores into places where memories are made, and brand loyalty is harnessed. And sometimes, a retailer is just SO beloved, consumers will find their own way to celebrate- like this recent 40th birthday celebration complete with pizza, hot dogs and sheet cake in Costco Wholesale ! And for how to throw a birthday party at Costco, check out this viral reel: https://www.facebook.com/reel/868596585243790.
But for retailers like Michael’s, Claire's, and Sephora, these celebrations are more than just events—they’re strategic investments in the next generation of consumers. And for Gen Alpha, they’re a chance to celebrate in spaces that inspire and excite.
Retail Partnerships and Operations | Kellogg MBA | Ex - Ralph Lauren, Ex-Consultant
1 个月Fantastic! B&M Retail is not dead, just needs a bit of spicing up!
Growth Marketing & CRM Strategist | Lifecycle, Retention & Loyalty Leader | AI-Driven Strategy | Customer-Centricity | Retail & eCommerce Client-Side & Agency Experience | Senior Director | 100 Holes of Golf in a Day 5X
1 个月Jacqueline Flam Stokes thanks for sharing! Great perspective. Experiential retail is here to stay & in-store birthday parties make a ton of sense for all the reasons you laid out. Years ago, we held our 2yr old daughter's birthday party in-store at a playground equipment retail location and it was a hit for the kids, as well as the store, as one family who attended ended up buying a new swing set that day. Win win!
Love this