Business Automations – These Are Tasks You Don’t Want To Automate (Too Much)

Another Conversion Fanatics post, which you can check out here, talks about some of the top ways business automations can help your business in terms of increasing efficiency and staying organized.

And while, generally speaking, business automation does more good than harm, it is possible to automate too much. And that’s something you need to be mindful of.

So, in this post, you’ll learn several ways you can overdo business automation and actually hurt your relationship with your customers along with your bottom line.

Here Are The Top Ways Business Automation Can Hurt Your Business

Customer Service Lacks A Personal Touch

It can be useful to send automated customer service replies during non-business hours or as an initial response to let people know you’ll get back to them as soon as possible.

However, if you automate too much of your customer service, your customers feel as though you’ve swapped out human interaction in favor of robots, which definitely won’t earn you any approval points.

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