Burnout in Fraud, Consumer Lending Insights, and Client Services Tips

Our monthly digest to help you digest your coffee ? Take a break from emails, pause the office banter, delay that meeting for a couple of minutes...

Top Tip

Get the most out of your recruitment partners ??

Look beyond simply filling vacancies. A good recruitment partner is a strategic extension of your team, offering in-depth consultations and insightful talent solutions, going further than a quick fix and taking the time to understand your business from the inside out.

We're dedicated to this approach, which is why Kirstie Burn , Director and Head of Client Services, focuses on optimising our partnerships and making sure MERJE delivers genuine value to your business.

Learn more about Kirstie and her role in this exclusive Q&A video ??

Ask the Experts

According to the latest GBG Plc Global Fraud Report, released this week, a staggering 75% of fraud prevention professionals are experiencing burnout ??

Andy Hodson , Financial Crime & Fraud recruitment expert, has commented on the findings:

"This alarming stat highlights the immense pressures faced by those on the front lines of combating fraud. Rising levels and evolving types of fraud, insufficient staffing, lack of required skillsets in the team, regulation changes (such as the upcoming amendments to the PSRs), and the current economic climate are all contributing factors. Businesses need to tackle what they can sooner rather than later, for the sake of their teams and the future of the company as a whole."

Chat to Andy to discuss the current market, trends, insights, career opportunities, and hiring strategies. ?? Get in touch >

MERJE Meets

How has the consumer lending industry evolved over the last 10 years?

"The past 10 years have been really interesting from an innovation perspective. What payday lending did that was good was to facilitate faster speed of decisioning. Fifteen years ago, you couldn't execute an agreement online.

The shift has been more optical than substantive. Take Buy Now Pay Later (BNPL) for example. It’s not new, it’s essentially the same principle as a credit card. All BNPL has done is change an existing product and made it more optically palatable. The same could be said about PCPs. On the face of it, a lot has changed, but fundamentally underneath it all, the same core products are being dressed up differently to suit the current market’s requirements."

Sheraz Afzal - Group Legal, Risk & Compliance Director, Quint Group

Read more about Sheraz's take on the history and future of the consumer credit space, his role at Quint Group, and his thoughts on working in a FinTech environment in the full Q&A here.

What did you say?

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"Nuhaa constantly kept in contact with me and was always friendly. She also made sure I was in the loop with what was happening every step of he way. She was very relatable and personable in her approach which made me comfortable to believe that she had my own interest at heart. Overall I would say it was a pleasure working with her."

Feedback Nuhaa Mohamed from a recent Lead Credit Risk Analyst placement

Nuhaa specialises in all levels of Credit Risk role, including modelling, portfolio management, analysis, from analysts to managers, heads of and CROs. Give her a call ??

Pet of the Month

This month's pet portrait is this video of Queenie dozing in the office ??

Hot Jobs

See all live jobs here.

Thanks for tuning in, we hope you enjoyed your coffee break! See you next month for more of the same ??

If you'd like to discuss your career or hiring needs, get in touch with our expert team here.