Building a Welcoming Environment for Employee Retention
Team Engine
Employers of choice use Team Engine to recruit, retain, engage and improve their field workforces.
In an article on Team Engine blog, Phil Harwood asserts that assumptions can not be objectively made about the quality of an applicant based solely on a history of short-term job-hopping. Instead, he says, the only assumption that can be made is that the applicant has not yet found their home.
If you invite a friend to stay in your home for the weekend, what would you do to make them feel at home? Most of us would go out of our way to ensure that our home was clean, presentable, and welcoming. We would be waiting for the person to arrive. We would greet them warmly and escort them into our home. We would offer them a beverage. We would show them to their room and help them get settled. We would walk them through the home. We would ask them about their trip. We may talk about the rest of the day, plans for dinner, and what the morning will look like.?
Why, then, do so many employers struggle to show the same level of hospitality for a newly-hired employee? Phil believes it's because of the perceived cost of extending the same level of hospitality to new hires. But, as he makes clear by the end of the article, those front-end costs pale in comparison to the cost of endless turnover and the burden it puts on both your employees and customers.
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