Building Trustworthiness
In Context: February Newsletter
There's no substitution for the reputation that we build when we always tell the truth - even when it's hard on us, and even when it's hard on our bosses. What we say is 100% within our control.
You have sole authority and discretion over what you say and what you don't say, and to whom. If you want to be heard, tell the truth. I say this because delivering on what you say is the most powerful form of speech. When the people around you know that you mean what you say and that you do what you say you will, they will pay attention to what you say.
That includes supervisors.
"One of the biggest advantages of telling the truth at work is creating a safe space for others to open up and share their ideas.”
—Mary Dowd, The Advantages of Telling the Truth at Work
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Sonya Schryer Norris
My professional life’s goal is to figure out what library staff need and get it to them. I am passionate about ensuring that library staff have access to the resources they need to succeed in their roles.
“You made me a better librarian and I am forever grateful” - Michigan library director
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