Building Trust in the Workplace: More Than Just "Good Vibes"

Building Trust in the Workplace: More Than Just "Good Vibes"

So, you’re on a mission to make your workplace the absolute best it can be? Awesome! One word that’s going to be your best friend on this journey is trust. So, let’s talk about trust at work. No, not the “trust falls” kind of trust—although, those can be fun (or a lawsuit waiting to happen).

What’s the Big Deal About Trust, Anyway?

Here’s a little something to ponder about: workplaces that are high on trust are like those rare unicorn companies where everyone seems to be smiling in stock photos. People are 74% less stressed (imagine that!) and 40% less burned out. And productivity? It jumps by 50%. Yeah, when people actually like where they work, they do more work. Shocking, right?

And let’s not forget about employee turnover. With some folks predicting a 24% turnover rate in the coming years, creating a place where people don’t want to hit the road at the first LinkedIn ping from a recruiter is pretty important.?

Why Trust? Because Your Team Deserves the Best!

Alright, let's break it down:

  • Engagement: It's like trust turns the key in the ignition of your team's engine. When employees trust their leaders and each other, they're not just showing up; they're mentally and emotionally all in.
  • Smooth Operations: Fewer misunderstandings mean less drama and more doing. It’s about keeping those daily operations running.
  • Honest Conversations: With trust, your team can have real talks about what's working and what's a work in progress without fear of backlash.

But Seriously, How Do You Build Trust?

Let’s get real for a sec. Building trust isn’t something you can knock out with a motivational poster or a one-off team-building day. Building trust in the workplace is an essential endeavor that requires deliberate effort and effective tools. So, we’ve prepared a list of things to keep in mind when building trust in the workplace:

  1. Develop a Feedback-Based Culture. Effective communication is key to establishing a trust-based culture. Organizations should establish feedback systems that enable leaders to communicate with employees while providing avenues for employees to offer feedback to management. The Speakap employee app , for instance, offers a Poll functionality for obtaining specific answers, and survey tools like SurveyMonkey can integrate seamlessly with the app for more detailed insights.
  2. Create a Better Company Culture with Open and Transparent Employee Communications. Transparency is a vital aspect of building trust. Organizations can establish an open and transparent communication culture by embracing honesty, vulnerability, frequent feedback, and clear expectations. Employee apps promote transparency by allowing management to reach employees directly, ensuring information flows efficiently and transparently from top to bottom.
  3. Share Important Information with Employees. Sharing relevant information is crucial, particularly in times of uncertainty. Lack of information can breed fear and anxiety among employees, while an overload of irrelevant information can impede trust and productivity. Employee apps come to the rescue by offering features such as attaching videos to personalize updates, providing clarity, and serving as a hub for important information.
  4. Foster Peer-to-Peer Communication. Peer-to-peer communication is a powerful tool for building trust and nurturing employee relationships. By facilitating efficient communication channels, employee apps enable better collaboration and empower knowledge sharing. Such centralized platforms connect various communication solutions and provide reliable, relevant information sources, ensuring employees stay informed and connected.
  5. Align Core Company Values with Employee Roles. To reinforce trust, it's crucial to align employee roles with the organization's core values. Employee apps can mirror the organizational hierarchy and personalize content based on employee roles, teams, and locations, ensuring everyone understands how their contribution aligns with the company's values.
  6. Emphasize Goal-Setting and Growth. Investing in employee growth and success is fundamental to building trust. By prioritizing goal-setting and providing learning opportunities, organizations show their commitment to developing their teams.Employee apps with task management features allow sharing goals, tracking progress, and seeking feedback, ensuring clarity, accountability, and growth.
  7. Drive Recognition and Rewards. Recognizing and rewarding positive workplace behaviors reinforces trust and motivates employees. Employee apps can facilitate recognition by enabling the sharing of recognition messages and celebrating success privately or publicly. Such gestures acknowledge employees' value to their teams and encourage others to follow suit.
  8. Promote Diversity, Equity, and Inclusion (DEI). Building trust around DEI requires transparency, honesty, and sincerity. Organizations should actively identify and address barriers hindering diversity and inclusion while promoting visibility for diverse members. Employee apps contribute by delivering e-learning tools for DEI training, ensuring all employees are informed, engaged, and empowered.

Tech Tools to Tie It All Together

Tech isn’t just for the techies. With platforms like Speakap, you can blast out updates, gather feedback, and keep everyone connected, whether they’re on the shop floor or behind the counter.?

It’s about ensuring no one’s out of the loop, which is crucial for trust.


Building trust isn't just about making everyone feel warm and fuzzy; it’s about creating a powerhouse of productivity and positivity. And let’s be honest, who doesn’t want their workplace to be just that? ??

So, to all you fantastic people reading this and making those wheels turn smoothly behind the scenes - let’s keep pushing for trust.?

It’s not just good HR or internal comms; it’s good business.

What’s your go-to move for building trust in your team??

Got a story or a pro-tip??Drop it in the comments - we’re all ears. ??


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