Building Trust Through Onboarding In A New Role
Moving into a new role can be a daunting time. The recruitment process can be full of hoops to jump through and the?onboarding process?can be information overload. Organisations want to know that they’ve made the right decision in hiring you and it’s in their best interest to ensure you have success in your new position – the wrong hire can do more damage to an organisation than you might realise, and?it’s expensive to replace you.?
Recently, the impact of a bad hiring decision has been front and centre of global news, with the rise and fall of Liz Truss as the UK Prime Minister. Search her online and you’ll find plenty of commentators calling her ‘the wrong person for the job’, claiming she was ‘out of her depth’ and a ‘profile for failure’.?
The impact of bad recruitment?
The defining features of her leadership are a nightmarish montage, one that most employees would never want their name attached to. She lasted only 45 days in office –?the shortest time served by any UK Prime Minister and, unfortunately, not an uncommon story. Astonishingly, about?20% of people fail their probation periods?and 20% of employee turnover?happens within the first 45 days.
Like many employees new to a role, Liz Truss made mistakes –?but in her case, it went further. She wasn’t able to unify her team, she set an agenda that was her own, rather than her Party’s, and she didn’t deal with stakeholders. She had trouble fitting into the culture and she was unable – or unwilling –?to use the hidden networks to establish herself as a trusted leader, beyond the title.?
So, how can you settle into your new role and avoid making the same mistakes that Liz Truss –?and so many employees before her – made??
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The seven steps of successful onboarding?
Every role is different, but there are a few things you can look for to ensure you’re aligned with your new role and headed towards success during the?onboarding process. If you’d like to read more about this model and how you can thrive in your new role with these foundations, make sure to?download my book ‘Career Success’.
Build trust through recruitment and onboarding?
In the early days of your new role,?through recruitment and onboarding, trust matters above almost everything else. Your employers need to be able to trust you to get the job done and fit in, and your team members need to trust you as a reliable member of the team that isn’t going to rock the boat.?
At the end of the day, this is where Liz Truss went wrong, choosing to power forward with her own agenda, losing long-time voters, the confidence of her own Party and, ultimately, the whole United Kingdom.?
The stakes might not be so high for you in your new role, but it’s worth getting it right the first time, rather than finding yourself needing to go through exit interviews and starting the job search all over again.?
Feature image credit: https://slate.com/technology/2022/10/liz-truss-iceberg-lettuce-contest.html
Image 1 credit: Instagram