Building Stronger Connections – Leveraging Digital Spaces at BEST

By Bruce Taylor

As the CEO of BEST, I have learned firsthand the importance of connection in building a successful business. However, it's not just about business - connection is crucial in all aspects of life. It is the key to building strong relationships with our clients, fostering a supportive and engaged team, collaborating with like-minded organizations, and making a positive impact in our communities.?

At BEST, we have made it our mission to prioritize meaningful connections in all aspects of our business.?

Connecting with Our Clients: Forming strong connections with our clients is a key aspect of our services and our ability to form long-term partnerships. We listen attentively to our clients’ needs, concerns, and goals, and we tailor our services to meet and exceed their expectations. Through regular communication, transparency, and support, we strive to build long-lasting partnerships based on trust and mutual success.?

Connecting with Our Team Members: Our team members are fundamental to our organization, and fostering a strong sense of connection and belonging is ingrained in our company culture. We actively encourage open communication, collaboration, and knowledge sharing. By creating an inclusive environment where every voice is heard and respected, we empower our team members to bring their best selves to work, creating a positive work environment. ?

Connecting with Organizations: Collaboration with like-minded organizations is another key element of our connection strategy. By choosing to form partnerships with sustainable vendors, community organizations, and other stakeholders, we broaden our collective impact. Together, we can tackle challenges, share best practices, and drive positive change in our industry and beyond.?

Connecting with Our Community: We believe in the power of giving back to the communities we serve. We actively engage with local organizations, charities, and community members to make a meaningful difference. Whether it's participating in volunteer initiatives, supporting charitable causes, or promoting sustainability, we are committed to being a responsible corporate, organization and creating lasting relationships.?

These connection strategies are a result of our company values, purpose, and mission.??

When talking about connection, there is often a desire to emphasize the need to move away from technology and digital spaces, and towards in-person interactions. Although nothing can replace the significance of face-to-face interactions, there’s a greater need to embrace the role technology can play in forming a connection and view it as a tool rather than a limitation to meaningful connections.?

In an attempt to embrace this growingly digital world without losing the connections we have successfully built over the years with our clients, team members, organizations, and communities, I am excited to announce an ongoing series of LinkedIn articles that will be published from BEST. From members of our leadership team on what they are passionate about, to the personal stories and experiences of our frontline teams, we will be showcasing different voices on this platform. Getting to know BEST and the faces and voices that stand behind this company, will allow you to get to know us on a deeper level. I invite you all to join us on this journey of connection. Let's foster relationships and have a positive impact together.?