Building a Sales and Operation Planning team.
Making S&OP work for your team

Building a Sales and Operation Planning team.

One of the themes that was highlighted at the 8th S&OP to IBP summit in Amsterdam last week in Amsterdam, was the importance of team. The essence of effective leadership lies in the ability to empower team members to achieve self-actualization, ultimately contributing to high-performing teams in any field. This involves leaders nurturing the growth of individual team members, enabling them to achieve mastery in their respective domains, and guiding them towards a state of self-actualization where they become invaluable assets to the organization.

The leader’s role

Leaders should embrace the idea that it is the team’s expertise that will shine, welcoming the expertise and learning that team members bring. Encouraging team members to respectfully challenge one another, while the leader encourages a culture of innovation and continuous improvement.

Fostering a collaborative environment

The leader's role is to work in individual contributor roles, allowing their teams to work with passion and to develop and empower people. Leveraging their intelligent planning processes to drive improved performance.

Strategies for developing Sales and Operation Planning (S&OP) teams.

One of the most effective strategies for developing the Sales and Operation Planning teams is through training and certification programs. These programs provide an excellent platform to equip your team with the essential skills and knowledge required for Demand Planning. By upskilling your team in this manner, you can significantly enhance their abilities and contribute to the overall success of the organization.

Keys to building effective teams.

1.????? Clear Mission: The first key to building truly exceptional teams that are highly motivated and self-driven is having a crystal-clear mission statement. This mission statement should define what the team is here to accomplish and guide all business activities towards that goal.

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2.????? Mastery: The second key to success is to encourage team members to become experts in their respective fields. Certifications and ongoing training are essential investments that empower team members with the knowledge needed to excel, particularly in areas like forecasting and S&OP.

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3.????? Autonomy: Granting team members Autonomy is the third key. Whether they work from home, the office, or a hybrid of both; Autonomy, as long as they understand their individual missions and have the necessary skills and tools, fosters the best results. Enabling the team to take the decisions, recommending the best scenarios, to enable the executives to make those decisions.

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4.????? Hiring and developing the right people: The foundation for building effective teams lies in hiring team players who win together, developing digital skills and capabilities across the team.

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Key traits to look for in potential team members include:

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·???????? Enthusiasm and passion: Genuine passion for the work is an invaluable quality that cannot be taught. Hiring individuals who are enthusiastic about their roles can significantly elevate performance.

·???????? Intellectual Curiosity: It is another essential trait. Team members who ask questions, seek to expand their knowledge, and remain eager to learn tend to excel in their roles, interrogating the planning platform to drive insightful recommendations, whilst continuously improving data quality, and expanding visibility. ?This curiosity not only enhances personal growth but also brings valuable insights to the team.

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Mentorship paying it forwards.

Mentorship plays a pivotal role in career development. Mentors offer advice and guidance without direct supervision, enabling accelerated use of skills and digital tools from accelerated performance.

When seeking Mentorship, it's crucial to establish a structured mentoring process with clear objectives, actions, and follow-ups. This collaborative approach ensures that both the mentor and mentee actively contribute to the relationship's success.

The leaders highlight the importance of paying it forward. Having received guidance from mentors during their career challenges, they now mentor others, helping them navigate their professional journeys. When people approach for Mentorship, it is an opportunity to share knowledge and support, both within and outside the organization.

In conclusion:

Leadership that focuses on empowering individuals and guiding them towards self-actualization is crucial for building high-performing Sales and Operations Planning teams. This approach involves defining a clear mission, fostering mastery, enhancing, and expanding the use of tools and technology for digital mastery in the planning environment, and hiring individuals with passion and intellectual curiosity.

Additionally, Mentorship plays a vital role in career development, allowing experienced individuals to support and guide emerging talent. Building people up to become value drivers within the organization is the ultimate goal of effective leadership, leveraging the tools and technology to enable the business to have a competitive edge through intelligent planning.

Steven Hainey, CPSM, CPIM, CPF, MCIPS, C.P.M.

Senior Operating Director - IBP Practice at Beckway

11 个月

Insightful information, and thank you for sharing it Dave!

Tina McKenzie

Events Production & Content Manager

11 个月

Thank you for sharing Dave Food.

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