Building resilience to overcome burnout and enhance wellbeing!
Metra Rowe
Inclusive Culture Change Leader | ICF Professional Certified Coach | EMCC Practitioner | Diversity, Equity, & Inclusion Advisor | Founder of Starling Business Solutions | Co-Founder #spacetotalk
Change is always a challenge, and today it's happening faster than ever! Whether you’re reacting to external pressures or adapting to digitalisation and globalisation, this quick pace can really affect your employees' wellbeing. Many people struggle with uncertainty and may find it hard to cope, adapt, and stay resilient under pressure, leading to burnout and stress.
However, change can be positive if handled well so supporting your employees through these times is crucial. By investing in their wellbeing, you can improve performance, reduce turnover, increase organisational agility, and boost engagement with a sense of purpose.
Resilience is key to organisational success because it enhances wellbeing and adaptability!
Developing resilience is key to wellbeing because when people are resilient, they handle stress better and adapt to changes more easily. This creates a supportive environment where everyone feels valued, and diverse viewpoints are welcomed. In turn, this supportive atmosphere promotes an inclusive workplace where people feel encouraged to share ideas and work together. The result is a creative and successful team where everyone can thrive.
At Starling Business Solutions , we use the Talogy Resilience Questionnaire to show organisations how building resilience and an inclusive workplace where employee wellbeing is crucial to success.
So what do we mean by resilience?
Resilience is the ability and extent to which people handle pressure, setbacks, challenges, and change positively, keeping you performing at your best and feeling well. This article explores the main parts of psychological resilience, thought patterns and behaviours that help you deal with adversity effectively and the importance of investing in your employees’ wellbeing to enhance performance and prevent burnout.
The eight measures of the resilience scale
Understanding the 'cycle of resilience'
During crises, you often go through a process we call the cycle of resilience. This cycle involves four stages:
"Building resilience helps us all handle life's ups and downs better. When we support each other in becoming more resilient, we create a friendly, inclusive workplace where everyone's ideas count. This leads to more creativity and success for the whole team."
Using social and relationship skills is crucial for developing resilience and maintaining wellbeing. In the modern world where employees are operating in remote and hybrid work settings, building and maintaining relationships takes intentional effort! So, here are five practical ways to enhance these skills:
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1. Focus on personal connections
Remote work has made us more productive, but it’s also cut down on social interactions. To fix this, try setting aside time at the beginning or end of calls for personal check-ins. Asking questions about how people are feeling, rather than just focusing on tasks, can help strengthen relationships and give you a better understanding of your colleagues' experiences. This not only builds stronger connections but also boosts resilience by creating a supportive environment where everyone feels heard and valued.
2. Revitalise your network
With fewer daily interactions, it's important to take a look at your relationships and see which ones need a little more attention. This can help you figure out who you can rely on for support, both at work and in your personal life. Strengthening these connections builds resilience by ensuring you have a solid support network to help you through tough times.
3. Customise communication to preferences
Getting to know how your team likes to communicate can cut down on digital stress and keep everyone more engaged. Try using personality profiles and team agreements to decide on the best ways to communicate and how often to meet. This approach builds resilience by making sure everyone feels comfortable and connected, which helps the team handle challenges better.
4. Create informal interaction opportunities
Spontaneous interactions are rare now, so find new ways to connect, like 'virtual coffee' chats or 'walking meetings' with colleagues. These quick, casual meetups can bring back some of the camaraderie of office life and build resilience by keeping everyone feeling connected and supported.
5. Build deeper connections
Use video calls to get to know your colleagues better, like learning about their home setup and interests - do this respectfully and only if they're comfortable with it. This helps build deeper connections, which strengthens resilience by creating a supportive network where everyone feels understood.
Why is resilience important for businesses?
While market forces and operational systems are important for an organisation’s success, it’s the people who really make the difference. An organisation's ability to survive, adapt, recover, or thrive comes from the bravery, creativity, and strength of resilient employees working together. Research shows that resilient employees perform better, are more engaged at work, and are more open to learning.
Book a consultation with us to learn more about the Talogy Resilience Questionnaire and how we can help you create a resilient and adaptable culture.