Building a Research Culture | Julian Della Mattia

Building a Research Culture | Julian Della Mattia

UX Researcher and Research Ops Specialist, Julian Della Mattia unpack the importance of a robust research culture in organizations.

I had the pleasure of meeting Julian a few weeks ago, where we delved into research discussions.

His passion for the subject was palpable, prompting me to invite him to share his insights on my podcast.

As Digital Leaders, research is pivotal for making well-informed decisions. However, not all organizations allocate the necessary resources to it.

I interviewed Julian on "Building a Research Culture" in the Digital Leadership Podcast episode.

In this episode, we discuss:

2:29 - Background - His Path to Research

5:10 - What is Research Ops?

7:31 - Who Should Have Research Ops?

10:38 - The problem with companies not investing in Research Ops Early

11:41 - The importance of Research for Leadership

12:36 - What does Research Ops Cover?

13:51 - The misconceptions of research in digital and Leadership

16:38 - Qualitative vs Quantitative

19:45 - The pitfalls of not investing in research - Lean Startup Principles

22:12 - What founders and PM should know about Research?

24:50 - Getting out of the building by Steve Blank

31:31 - The difference in research with customer discovery

35:07 - Research is the responsibility of all of us

38:16 - Research Democratization

40:38 - What leadership skills are needed to be a good Research Lead?

43:50 - What was the pivotal moment in your career?

48:53 - Jenny's Question - How do you build a healthy Culture?

52:24 - How do we balance happiness and engagement while steering in the right direction?

55:59 - Last 3 questions:

  • Legacy: "Help more companies to understand the importance of learning and how we should all be involved. I want to help build companies that learn and understand. Extending this mindset throughout the company."
  • Leaders: Melissa Perri, Erika Hall, Kate Towsey, Holly Cole, Jake Burghardt, Janelle Wards
  • Movie: Moneyball

More Resources:


Where to find Julian on Linkedin: https://www.dhirubhai.net/in/jdelmat/

Where to find Phil:

Episodes available here: - https://www.youtube.com/playlist?list=PLLIHMTSkSb03TWFL9tBFsHm8iZbC32mdr

You can find the channel here: ?? Subscribe for more great content:

#digitalleadership #research #howto

Dr. Ari Zelmanow

I teach founders and product teams how to identify growth opportunities using customer and UX research that’s fast, cheap, and good enough | NNg Instructor | customerforensics.com

1 年
Gemma Siddall, PhD

Investing in creative Cambridge researchers

1 年

Eye-opening! Do you have a link to the recommended Sirianni and Dr Ari Zelmanov content?

Behzod Sirjani

Helping companies make better decisions. | Research Consultant & Advisor. Program Partner at Reforge.

1 年

Loved this conversation Julian Della Mattia & Phil Araujo (probably not a surprise ??) and thank you for the shoutout!

要查看或添加评论,请登录

Phil Araujo的更多文章

社区洞察