Building Next-Gen Primary Banking Relationship

The latest whitepaper, "Building Next-Gen Primary Banking Relationships" by the Boston Consulting Group, offers a roadmap for banks to navigate the digital era. It emphasizes the necessity of evolving primary banking relationships through technological advancement and customer-centric strategies.

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The report covers several pivotal topics, including:

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?? Innovative tactics for utilizing digital channels to strengthen banking relationships.

?? Strategies for achieving a superior cost-to-income ratio through operational efficiency and enhanced revenue streams.

?? The critical role of a mobile-first approach and an omnichannel presence in meeting the expectations of today's digital-savvy customers.

?? Insights into defining and measuring primacy in banking to foster enduring customer con-nections.

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Download the full report here:? https://media-publications.bcg.com/Building-Next-Gen-Primary-Banking-Relationships.pdf

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