Building & Exposing Network Automations to Deliver Self-Serve Networking
Get a preview of the upcoming live webinar, where Itential’s Rich Martin will demonstrate how network teams can publish automations for exposure to end users across their infrastructure, including ServiceNow users and DevOps pipelines.
By: Rich Martin , Director of Technical Marketing, Itential
Network teams are spending more and more time building automations for their day-to-day tasks – scripts and other assets that are intended to be used personally or among a very small group of trusted team members. But as network operations scale, teams start to explore ways they can deliver network automation for self-service, so that network services can be consumed the same way cloud services are consumed.
Self-service can mean different things to different teams. For network engineers, making automations self-service may include exposing automations to just others on the network team. For someone in DevOps, they may be thinking that self-service network automation will enable them to build more efficient CI/CD pipelines . And for IT management, self-service means ultimately exposing automations to end users, whether they are internal IT consumers or external customers, and allowing them to directly request network services through applications like ServiceNow .?
The Itential Automation Platform provides all the tools needed for network teams to confidently build and expose their network automations as services in each of these different ways, so end users across the organization can request network automations without changing up the ways they work. Compared to the DIY approach that some teams take, where they try to build self-service exposure capabilities themselves, Itential enables more confidence by incorporating more robust guardrails for safe exposure, and helps teams start delivering network services right away.
I’ll actually be showcasing step-by-step how you can quickly publish and expose network automations as a service in Itential’s platform during a live webinar tomorrow, May 3 @ 12 PM ET / 9 AM PT . Join me for a firsthand look at all the ways teams can publish automations to different users in the network team, to end users in ServiceNow, to a DevOps pipeline, and more.?
By taking this approach, network teams can expect the following benefits:
Streamline Network Operations & Enhance IT Service Management
Publishing and leveraging workflows as services to be consumed by other teams and IT systems means network teams can both speed up consumption and increase network change volume. By providing a single pane of glass to manage and orchestrate network workflows, Itential significantly streamlines network operations and enhances IT service management. The platform also integrates with leading ITSM systems such as ServiceNow, Jira, and Remedy.
Ensure Trust & Security
Network teams must ensure that published workflows are secure and trustworthy to be consumed by other teams and IT systems. The Itential Automation Platform provides granular access controls and robust auditing capabilities to ensure that only authorized users can access published workflows, so you no longer need to be concerned about what could go wrong if you share your automations. The platform also allows network teams to perform data validation and enforce policies, further enhancing the security and trustworthiness of published workflows.
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Improve Business Agility
By publishing network workflows as services, network teams can improve business agility by making IT operations more efficient and responsive to business needs. And by automating routine tasks and processes, network teams will free up resources to focus on strategic initiatives that drive business growth and innovation.
Exposing your automations at scale for self-service networking can be scary if you don’t have the right tools, guardrails, or strategies in place. Our platform was purpose-built to allow everyone to participate in automation safely.??
You can hear a detailed discussion of how Itential’s unique set of capabilities help NetDevOps teams practically implement self-service automation in this recent episode of Packet Pushers’ Heavy Networking. For a more technical demonstration of how it works, check out this video series from Itential engineers at Networking Field Day 31.
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The live webinar, “How to Publish & Expose Network Automations as a Service with Itential,” takes place on May 3, 2023, at 12 pm ET / 9 am PT. Sign up today and join me to see the platform’s automation exposure capabilities in action.
You can also check out Itential’s full lineup of upcoming live webinars and demos here .?
More Network Automation Resources from Itential?
Sales Associate at American Airlines
1 年Thanks for posting
Service Delivery Director chez Orange Cyberdefense
1 年Can you please contact me for a demonstration ?