Building a culture of challenge

In the most recent episode of the Better Boards Podcast Series, Dr Sabine Dembkowski spoke with Professor Karthik Ramanna.

Professor Ramanna is a Professor of Business & Public Policy and Director of the Master of Public Policy Program at the University of Oxford's Blavatnik School of Government.

He recently produced a study for one of the Big 4 Audit firms entitled 'Building a culture of challenge in audit firms.' Lessons from this report can be applied to building a culture of challenge in the boardroom.

In the podcast, the discussion delved into the four specific areas that the Professor outlined as key to developing a challenge culture and how they can be applied in the boardroom.

Some of the key takeaways of the conversation included:

"The most powerful lever that a firm has is to develop its culture"

Professor Ramanna explained that the most powerful lever a firm has at its disposal to improve performance is not an explicit or express measure. Rather, it is an implicit culture that creates and sustains itself. One of the aspects of this culture he identified was asking ‘difficult’ questions or the questions that challenge key decision-makers.

"Four elements to building and sustaining a culture of challenge"

The four elements Professor Ramana identified as necessary for a ‘culture of challenge’ are People, Shared Beliefs, Alignment Structure and finally, Processes. Each element builds upon the one before, and by having all of these in place, a boardroom could develop a self-sustaining culture of challenge that would help bring out the best performance from each board member.

"A technical ability to challenge"

One aspect we found interesting was the development of the ‘technical ability’ to challenge. There are many things boards can do to develop and nurture the technical ability of all its members to challenge, particularly now that new abilities like digital know-how, ESG and cybersecurity, become more important.

To listen to the full podcast, click here.

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