Building Bridges, Not Walls: The Relationship Pillar in Leadership
Sharon Strickland-Clark (ICF PCC)
Leadership & Performance Coaching for Senior Leaders and Teams | ICF PCC Leadership Coach | Systemic Thinker | High Flow Certified Coach
It's easy to overlook one of the most crucial aspects of leadership: building meaningful relationships
The Importance of Relationships in Leadership
Imagine a leader with all the technical skills, knowledge, and intelligence. He makes data-backed decisions, sticks to deadlines, and has an enviable list of achievements. Now picture this leader in a room with his team. There's a thick air of tension, a palpable lack of trust. Team members hesitate to speak their minds; conversations are mere transactions. This leader has built walls, not bridges.
Now, consider a different leader. She may not be the smartest person in the room, but she listens intently, values input, and treats everyone with respect. When she walks into a room, it lights up. People are eager to collaborate, problems are solved amicably, and there's a sense of collective ownership. She has mastered the art of building bridges in relationships.
So, which leader would you rather be?
Case Studies: Relationship-centric Leadership
Jayne, the CEO of a Tech Startup: Faced with internal conflicts, this CEO recognized the need for a relationship-centred approach
Mark, a Manager in a Healthcare Facility: In a high-stress environment, this manager made it a point to personally check in on his team, even if it was just for a few minutes each day. His empathetic approach
Strategies for Building Bridges
Give your full attention in conversations. Acknowledge people’s views even if you don’t agree with them.
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Foster a work environment where everyone feels comfortable sharing their thoughts without fear of judgement.
Put yourself in others’ shoes. Understand their perspective and validate their feelings.
Regularly acknowledge and reward team members' accomplishments. This not only boosts morale but also strengthens your relationship with them.
Spend quality time with your team outside of work. Casual settings can reveal different facets of people's personalities and contribute to building deeper connections.
The Relationship ROI
Investing in relationships might not show immediate financial gains, but the long-term ROI is invaluable. Engaged employees contribute more, are less likely to leave, and can become your biggest brand ambassadors. What’s more, in a harmonious work environment, you'll find your own work more fulfilling.
So, let's start building bridges, not walls. The relationship pillar in leadership isn’t just a 'nice-to-have,' it’s a 'must-have.' Forge meaningful connections and watch how they transform not just your leadership, but your life.
As we journey together through this series of blogs exploring the different pillars of life and leadership, I invite you to pause and reflect on the bridges you've built in your own life. Sometimes, the strongest bridge you can build is the one that allows someone else to cross over a hurdle. So be that bridge. And if you find that you've built walls instead, remember, it's never too late to tear them down and start anew.
Let’s commit to being bridge builders in both our personal and professional worlds because, at the end of the day, leadership is all about making meaningful connections.
Here's to building bridges, one relationship at a time.