Building a Better AI: How Interact Parses Data and Eliminates Ghosts and Skeletons

In the world of AI, many companies claim to offer custom-trained solutions. But often, these claims are nothing more than surface-level efforts, like scraping your website and documents for information. This approach can lead to numerous issues due to the presence of "ghosts" and "skeletons" in the data. At Interact, we know that a thorough and meticulous training process is crucial to ensure our AI solutions are genuinely customized and highly effective. Let’s break down how we do it in a way that’s easy to understand and shows why our method is superior.

Understanding Ghosts and Skeletons in Data

Ghosts in the Data: Think of ghosts as outdated, irrelevant, or incorrect information haunting your data. These can be old product descriptions, outdated contact details, or obsolete company policies. If an AI is trained using this ghostly data, it might give customers incorrect or outdated information, leading to confusion and frustration.

Skeletons in the Data: Skeletons are like conflicting or redundant information that can trip up your AI. This could be multiple versions of a document, conflicting customer service policies, or duplicated information across different sections of your website. Skeletons can cause the AI to give inconsistent answers, which can erode customer trust.

The Interact Approach: A Thorough Data Training Process

At Interact, we don’t just scrape your website and call it a day. We follow a detailed, multi-step process to ensure our AI is accurately trained, free of ghosts and skeletons, and perfectly equipped to assist your business.

1. Data Collection We start by gathering data from reliable and current sources. This includes structured databases, customer feedback, and internal documents. By focusing on these sources, we make sure the data we collect is relevant and accurate.

2. Corpus Building Once we have the data, we create a structured and coherent dataset that represents the current state of your business. This corpus forms the foundation of the AI training process, ensuring the AI has a thorough understanding of your business.

3. Data Cleaning This is where we hunt down ghosts and skeletons. Our team meticulously reviews the data to identify and remove outdated information, conflicting data points, and redundancies. This step is crucial to ensure the AI provides accurate and consistent responses.

4. Model Training With a clean and validated dataset, we move on to training the AI. Our training process is thorough, ensuring the AI understands the context and nuances of your business. This results in an AI that can provide relevant and precise answers to user queries.

5. Testing and Validation We continuously test the AI to ensure it delivers accurate and consistent responses. This involves real-world scenarios and user interactions to validate the AI’s performance.

6. Deployment and Monitoring Once the AI is trained and validated, we deploy it and monitor its performance. We gather feedback and make necessary adjustments to ensure the AI continues to meet your business needs.

Fine-Tuning Over Six Months

The initial training process is just the beginning. At Interact, we spend six months fine-tuning the AI dataset to ensure it is perfectly equipped to assist your business. This fine-tuning phase involves:

• Continuous Monitoring: We keep a close eye on the AI’s performance, gathering data on its interactions and responses.
• Regular Updates: We update the AI with new information and data to ensure it remains current and accurate.
• User Feedback: We incorporate feedback from users to improve the AI’s performance and accuracy.
• Ongoing Training: We retrain the AI as needed to address any issues and enhance its capabilities.

Don’t Fall for Low-End AI “Training”

Don’t be misled by companies offering low-end AI "training" that merely scrapes your website for information. At Interact, we have been analyzing big data for over three decades. Our extensive experience and expertise ensure that we know how to do it properly. Our comprehensive training process, from data collection and cleaning to ongoing fine-tuning, guarantees that our AI solutions are genuinely customized and highly effective.

Flexible Pricing Based on Your Needs

We understand that budgets can be tight, especially for small businesses. That’s why our AI solution is priced based on the number of characters trained. This means you can pick a budget that works for you and purchase additional training as your budget permits. It’s a flexible approach designed to ensure you get the most value out of your investment without breaking the bank.

If you’re looking for an AI solution that can provide accurate and reliable assistance, look no further than Interact. Our commitment to thorough training and ongoing improvement ensures that our AI is perfectly equipped to help your business thrive.

For more information on how our custom-trained AI solutions can benefit your business, contact us today.

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