Building agreement FAST when tensions are high

Building agreement FAST when tensions are high

In an environment where tensions and stakes are high it can be really hard to build relationships AND get the results you want in a timely way

Most accomplished leaders are mindful of being sensitive and empathetic but that can sometimes feel and even be at odds with getting results.?And if you don’t have a strategy to do this, generally things get worse, communications get muddied and you lose the relationship and the deal.??

And its not just about you doing it as a leader but its also about ensuring that your team can do it too so that great deals don’t unravel quickly and great relationships don’t sour.

Getting buy in that leads to profitable outcomes isn’t just about being conciliatory or kind and its not just about being hard nosed.?Rather its about seeing the full picture of both the negotiation and the relationship that you are dealing with.?Getting underneath the needs of the other person but also having a clear grip on the dynamics at play that are going to be influencing decision making.

I often find that people keep returning to the arguments that they have covered continually.?Running the numbers again and again and coming back to the same place- the conclusion is always going to be this isn’t going to work so DON’T DO IT.

Rather you need to step back and re-look at what is going to create buy in even if you feel you have already tried everything.?The clue to that is in understanding the resistance – yours and their’s and not being shy to go there.??Being honest with yourself about your concerns about the other party’s capacity to deliver for example.??

This might mean hitting a block of thinking that the relationship may not work, it may end which many of us want to avoid.?However, if we can really accept and address the issues then it actually becomes much less likely to end and its really the only way to create new possibilities.?The key is to support the relationship in the process to keep everyone on board so that these difficult conversations can happen.

If you want to dig into this more then we can set up a 121 to do just that - either dm me or write 121 in the box…

Audrey Ayers, Ph.D.

Conflict Resolution Consultant | Adult Learning Consultant | Researcher | Military Spouse | Training Specialist for Army University | Editor in Chief of Journal of Military Learning

2 年

Yes! Great point!

要查看或添加评论,请登录

The Conflict Resolution Centre的更多文章

社区洞察

其他会员也浏览了