Build Your Business-specific LLMs Using RAG

Build Your Business-specific LLMs Using RAG

When we talk about Large Language model implementations in the business context, you will hear the widespread term Retrieval-Augmented Generation (RAG), and it is being presented as the Magic wand to several scenarios where you need to rely on your data while using the generative AI. RAG is the solution for assembling your business data and the LLM; you will get the desired outputs.

So, I thought of going through the fundamentals of RAG; it is just for understanding and clarity. In a paper in 2020, "Retrieval-Augmented Generation for Knowledge-Intensive NLP Tasks," Meta introduced a retrieval-augmented generation framework to give LLMs access to information beyond their training data. RAG allows LLMs to build on a specialized body of knowledge to answer questions more accurately.

Retrieval-augmented generation (RAG) in Large Language Models (LLMs) enhances the model’s ability to generate responses by dynamically retrieving relevant information from a large dataset or database at the time of the query. This approach combines the generative power of LLMs with the specificity and accuracy provided by external data sources, enabling the model to produce more accurate, detailed, and contextually relevant outputs.

How RAG Works:

  1. Query Processing: When a query or prompt is received, the RAG system interprets the request.
  2. Data Retrieval: It then searches a connected database or knowledge base (PDFs, text documents, code repositories, etc) to find relevant information related to the query.
  3. Content Generation: The retrieved information is fed into the LLM, which uses this context to generate a more informed and accurate response.

Example:

Suppose you are using a RAG-enhanced LLM for a medical information system. A user asks, “What are the latest treatment options for type 2 diabetes?”

  • Interpretation: The RAG system interprets the query to understand that it needs information on recent diabetes treatments.
  • Retrieval: It queries the connected medical database or sources of medical information stored in its knowledge base, retrieving articles, studies, and guidelines related to the latest treatment options for type 2 diabetes.
  • Generation: The LLM, now equipped with the latest retrieved information, generates a response summarizing the current treatment options, perhaps mentioning new drugs, lifestyle modification strategies, and the latest findings from recent studies.

Without RAG, an LLM would have to rely solely on the information it was trained on, which might be outdated or lack the specific details in newly published research. RAG ensures the model’s output is current and deeply informed by the most relevant available data, significantly enhancing the quality and utility of the response.

What are the use cases for RAG (Retrieval-Augmented Generation)?:

  • Question-Answering Chatbots: By integrating large language models (LLMs) with chatbots, they can autonomously generate more precise answers by accessing company documents and knowledge bases. This approach is primarily utilized to enhance customer support, automate website responses, and add business context and data for providing quick solutions to inquiries and resolving issues efficiently.
  • Enhanced Search Capabilities: When combined with search engines, LLMs can enrich search outcomes with generated responses, improving the accuracy of informational queries. This advancement makes it simpler for users to locate the necessary information for their tasks.
  • Data Query Engines: Utilizing company data as a context for LLMs enables employees to obtain answers to their queries effortlessly. This application is handy for accessing information from HR, Finance, Procurement, and Legal to several divisions documents, such as questions about company policies, benefits, and compliance standards.

These use cases demonstrate the versatility and potential of RAG to transform information retrieval and interaction within organizations. In the next week, I will go through the technical aspects of the RAG and how it works.


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That's it!

As always, thanks for reading.

Hit reply and let me know what you found most helpful this week - I'd love to hear from you!

Until next week,

Kashif Manzoor


The opinions expressed here are solely my conjecture based on experience, practice, and observation. They do not represent the thoughts, intentions, plans, or strategies of my current or previous employers or their clients/customers. The objective of this newsletter is to share and learn with the community.

Dev Aditya

AI in Education and Learning Expert, Creator of the world's first publicly available AI teacher, Upskilled 47,000 learners globally, Multiple Award recipient including from the Prime Minister of UK and 30 under 30 (Mint)

1 年

RAG is efficient. Data igestion and prompt curation are key to a good output.

Godwin Josh

Co-Founder of Altrosyn and DIrector at CDTECH | Inventor | Manufacturer

1 年

RAG's approach to building customized AI models aligns with the ongoing trend of tailoring large language models (LLMs) for specific business needs. This customization, tapping into real-time data, reflects the growing emphasis on precision and efficiency in AI applications. Looking back, historical data often showcases the evolution of AI customization, but how do you see RAG's methodology addressing potential challenges such as ethical considerations and bias in real-time data integration? Exploring these facets could provide valuable insights into refining AI models for responsible and inclusive deployment.

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