Build a High-Performing Sales Team
The Convergent Group
Executive Coaching | Mastermind Groups | Organizational Development
In the world of small business, sales teams are the lifeblood of growth and success. A high-performing sales team can drive revenue, create loyal customers, and propel your business to new heights.
If you’re currently the business owner and lead driver of sales for your organization, it can be a challenge to build a team from the ground up. Everyone plays a crucial role, so it’s essential to select the right candidates. To do this:
Define the Role and Expectations - Clearly outline the responsibilities, targets, and expectations for the sales role. This includes understanding the specific skills, experience, and qualities you're looking for in a candidate.
Determine Compensation - Ensure that your compensation package is competitive within your industry and region. This includes base salary, commissions, bonuses, and benefits. Consider if the role is focused on account management or business development and how this could impact the pay structure.
Leverage Your Network - Tap into your professional network, industry connections, and employee referrals to find potential candidates who may not be actively job searching.
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Conduct Thorough Interviews - During the interview process, ask situational and behavioral questions to gauge a candidate’s problem-solving abilities, communication skills, and sales acumen.
?Once you have the right people in place, encourage open communication, collaboration, and mutual support among your sales team members. A team performs at their best if they have clearly defined sales targets. Make sure they are specific, measurable, achievable, relevant, and time-bound (SMART goals). This gives your team a clear direction and purpose. Offer constructive feedback on performance, both positive and negative. This helps your team understand what they're doing well and where they can improve. Regular feedback also shows that you care about their growth and development.
?Don’t underestimate recognition and celebrating both individual and team successes. This could be through shoutouts in meetings, rewards, or even a recognition program. Acknowledging achievements boosts morale and encourages healthy competition.
?Remember, a high-performing sales team is not just an asset; it’s a competitive advantage that can set your business apart in today’s dynamic marketplace.
Helping leaders in building solid operations and cohesive teams.
1 年Leslie, glad you focused on the importance of compenstion. Sales staff need to trust that they will be fairly compensated inthe present and the full time they are in the role. Too many sales staff walk when the compensation changes to their disadvantage.
Leslie Green, these are great factors to consider. I also like how you point out that building a high performance sales team is more than a necessity - It is a competitive advantage.
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1 年Great advice, Leslie! I love the inclusion of thorough interviewing. There are so many companies that "recruit" salespeople and sell them on the role only to find themselves trapped in the revolving door of turnover.