The Bubble Bath Car Wash Partners with LiveReach AI

The Bubble Bath Car Wash, renowned for its rapid growth and commitment to innovation, has recently made a significant upgrade across all its locations by adopting LiveReach AI. This strategic move marks a new chapter in the company's journey, enhancing operational efficiency and supporting its ambitious expansion plans.

With a vision to scale up to over 50 locations in the coming years, the company needed a robust and reliable camera system to streamline workflows and manage damage claims effectively. Their previous provider fell short of delivering these critical capabilities, prompting a search for a more advanced solution.

Finding a Comprehensive, Future-Proof Camera System

The primary challenge was finding a comprehensive camera system that could not only meet the current operational demands but also support future growth. The operations team required a feature-rich platform to enhance workflow efficiency and handle damage claims seamlessly. The existing camera system's limitations posed a significant hurdle in achieving these objectives.

A Game-Changing Solution for Car Washes

Enter LiveReach AI – a cutting-edge camera system platform designed to meet the dynamic needs of modern businesses. After connecting with the LiveReach team at the North Regional Car Wash Convention (NRCC) and experiencing a product demo, Nick Lopez, CEO of Bubble Bath, recognized the potential of LiveReach AI to transform their operations.

"In making the necessary move to a reliable technology, LiveReach AI has performed remarkably well, not only securing our properties but also streamlining our incident and emergency reporting. The incredibly robust artificial intelligence system has made management of our Bubble crew quantifiable, and it has provided data to?help us wash more cars and market to a wider audience. It’s been a sweet ride thus far." - Nick Lopez (CEO of The Bubble Bath Car Wash)

Key Features of LiveReach AI:

• Reliable Remote Monitoring: With Low Latency Video Walls, The Bubble Bath Car Wash can view up to 36 cameras across multiple locations on a single screen in near real-time on any device and from anywhere in the world.

• High-Resolution Video Footage: LiveReach AI's 4K video recording allows the car wash to zoom in on video footage without losing clarity, which helps identify existing scratches and dents on vehicles before they enter the wash tunnel.

• Streamlined Damage Claim Management: Whether it's tracking vehicle incidents, employee warnings, or accident reports, The Bubble Bath can fill out designated forms within the LiveReach app and save forms, screenshots, footage, and annotations indefinitely to the cloud for further review.

• AI Analytics: Multi-camera processing time accurately measures the time a vehicle spends at the car wash from entry point to exit. Whether one wants to measure tunnel processing times or a complete visit time, the system is flexible enough to provide each insight accurately using LPR and allows for comparison across locations seamlessly using portfolio view. Through this analysis, The Bubble Bath can measure and analyze performance across locations with the end goal of improving throughput.

• React Quickly with Alerts: Using license plate recognition, The Bubble Bath team can flag vehicles of interest and alert the team when that vehicle of interest has entered their premises to take precautionary measures or to provide personalized service by promptly recognizing and acknowledging loyal members upon arrival.

• Scalability: With a scalable infrastructure, LiveReach AI supports Bubble Bath's growth plans, accommodating the increasing number of locations without compromising on performance.

Implementation

The transition to LiveReach AI was meticulously planned and executed. The LiveReach team worked closely with Bubble Bath to ensure a smooth implementation across all locations. LiveReach AI's NVR solution was fully compatible with the existing camera equipment from their previous provider. This meant no need for new installers, and the setup process was impressively quick, taking just about 10 minutes per location. Training sessions were conducted to familiarize the staff with the new camera system, and continuous support was provided to address any issues during the initial phase.

The Bubble Bath’s Trusted Partner

The Bubble Bath Car Wash's decision to upgrade to LiveReach AI exemplifies its commitment to innovation and operational excellence. Seeking a trustworthy partner that continuously pushes software updates and new innovations—something their previous camera providers lacked—Bubble Bath found LiveReach AI to be the perfect fit. Under the leadership of Nick Lopez, the company continues to set new standards in the car wash industry, leveraging advanced technology to drive growth and better customer experiences. The Bubble Bath team is thrilled with the consistent results and looks forward to continuing their journey with LiveReach AI.