BT Halo vs. Local IT Support

In the modern,?rapidly evolving digital landscape , having robust and personalised IT support is no longer a luxury but a necessity for your business. In this article, we’re going to explore the differences between the popular service package?BT Halo ?and Crosstek IT, your regional IT support provider, delivering?tailored cyber essentials packages , infrastructure guidance, and more. Although BT Halo has a well-known presence (you may have even heard about it on the radio), it’s also important to recognise that large firms might not be the most suitable choice for every SME. Let’s investigate why your business could find more advantages in a local, customised service like Crosstek IT.

Getting to Know BT Halo

BT Halo is a widely known IT service package that offers a plethora of features aimed at aiding businesses in this digital age. It merges broadband, mobile services, IT support, and cloud solutions in an effort to provide an all-encompassing offer. This wide array of services could be attractive to many SMEs who are looking for an external, all-in-one solution. However, it’s critical to bear in mind that BT Halo, similar to any extensive service package, has its drawbacks. For example, one drawback could be that your business requires a product that isn’t something BT can supply you with, which then nullifies the all-in-one nature of a package, and gives you extra suppliers to deal with.

BT Halo’s Necessity in Your Business

Whether it is necessary for you hinges on the unique requirements of your business. At first glance, your business may find an all-encompassing solution like BT Halo appealing for ease and budgeting – one supplier, one invoice – right? However, if your needs are more niche or customised, such as being situated in a rural location not yet served by fibre or needing on-premise software like accounting or a client database for recruitment,?a dedicated IT team ?like Crosstek IT could recommend the most suitable product or service for your unique business needs. A wider choice of?could reduce your overheads, provide more personalised service, and make recommendations specific to your organisation.

How much does BT Halo for Business Cost?

BT Halo is a paid service. The service cost is contingent on the particular package you opt for, which requires understanding the packages on offer and investing time to research (that you may not be able to spare). As stated on BT’s website, BT Halo for Business offers broadband, mobile services for team connectivity while out and about, and cloud storage solutions. If you’re certain about your business’s requirements to prosper and endure, adopting a BT Halo package seems to be an easy process. On the other hand, a trusted IT professional can curate a complete service, choosing the best suppliers for each product and manage the complex supplier relationships on your behalf. Can you imagine never being on hold to IT suppliers again? Dreamy…

What is the Additional Cost for BT Halo?

The price of BT Halo is determined by the specific package and contract terms. It’s recommended to check the BT website or get in touch with their customer service for the most current information. To maintain flexibility and prevent any surprise fees when it’s time to expand or reduce your business, it’s advisable to have a?tech expert guiding you ?on future-proofing your business, rather than a sales specialist. Ask our team about how Crosstek’s satisfaction guarantee covers these eventualities.

Is Cancelling or Reducing My BT Halo Contract Possible?

You have the option to cancel your BT Halo contract, but you might have to pay termination fees depending on your contract’s terms and conditions. BT allows package changes as naturally they want to retain you as a customer but some terms and conditions might apply, potentially incurring a fee. It’s advisable to contact BT customer service to discuss your possibilities. The same applies if you need to cancel the entire service or leave a contract early. Hence, if your business aims to stay agile in economically uncertain times, an IT solution offering a ‘cooling off period’ to ensure the service fits your organisation could be worth considering.

Though BT Halo appears to offer a comprehensive suite of services, it’s critical to understand that it might not be the best fit for every SME. Crosstek IT,?your local IT support provider , might be better equipped to give a holistic view of your unique business needs.

At Crosstek IT, we offer more than just exceptional IT support; we become an integral part of your team. Our mission is to prevent IT issues before they arise. We’re familiar with the business landscape in Kent, and our local foothold enables us to offer speedy on-site support whenever needed. We’re large enough to provide a complete suite of services, yet still small enough to provide the personalised touch that can make a huge difference.

If we had to give you advice to you, when you are considering adopting new IT support, look beyond the services an IT provider delivers and take into account how they deliver those services. Not sure where to begin??Download the IT Buyer’s Guide ?to find a great supplier that meets your business needs (it’s not just for Crosstek customers!)

Have any further questions? Require guidance on enhancing your IT infrastructure? Don’t hesitate to?get in touch with us at Crosstek IT , where we’re always prepared to help your business soar to new heights.