Bryd Journal: Your Monthly Insights on Digital Innovation and the Future of Work

October 2024 Issue

IN CASE YOU MISSED IT

Catch up on the latest developments from the Agentforce World Tour and Dreamforce 2024! These events highlighted powerful AI innovations and exciting new capabilities in Slack and Salesforce that could reshape your team's workflow.

Agentforce World Tour Sydney 2024

The tour spotlighted AI-driven advancements set to transform business collaboration and was the first of many Agenforce events happening across the world.

Read The Full Article Here

Dreamforce 2024 Key Updates

This year’s Dreamforce introduced cutting-edge Slack and Salesforce updates designed to deepen team productivity and elevate customer experience.

Learn More Here

WHAT’S NEW?

Continuing our commitment to bringing your team powerful Slack innovations, here are the latest updates for optimizing productivity:

• ?? Slack AI Update: Slack has introduced AI-powered features in huddles and threads, making it easier to capture action items and streamline check-ins.
• ?? Slack Workflow Templates: New customizable templates are now available, helping teams automate frequent tasks like onboarding, project kickoffs, and reporting, all designed to boost efficiency with pre-configured workflows.
• ?? Real-Time Salesforce Data Dashboards in Slack: With the Winter ‘24 Salesforce update, real-time dashboards can now be integrated into Slack channels, so your team can stay informed and make data-driven decisions without switching platforms.

Curious about how these updates can impact your team?

Contact Our Team to Learn More

UNLOCK PRODUCTIVITY WITH AI AGENTS IN SLACK AND SALESFORCE

Salesforce Agentforce General Availability

Salesforce has announced the general availability of Agentforce, a platform enabling organizations to build and deploy autonomous AI agents across various business functions, including sales, service, marketing, IT, finance, and commerce. These agents offer customizable AI capabilities that connect to enterprise data and perform tasks such as answering customer inquiries, qualifying sales leads, and optimizing marketing campaigns.

Slack Native AI Updates: Transforming Collaboration

Slack’s AI agents work behind the scenes to handle repetitive tasks and support seamless communication. Here’s how you can start using these AI-driven features today:

• Meeting Summaries & Action Items: AI-generated huddle notes allow for quick meeting summaries and follow-up actions, making it easy to keep everyone aligned.
• Automated Task Reminders: Set up Slack AI to remind you and your team of upcoming deadlines, ensuring nothing is overlooked.
• Smart Search for Instant Answers: Slack’s enhanced AI search surfaces relevant conversations, files, and previous discussions, reducing time spent hunting down information.

Slack AI Agents: Now GA

Slack’s AI agents offer powerful tools that bring automation and intelligence directly into your workspace, transforming how teams collaborate, manage customer relationships, and drive productivity. With the ability to embed these agents into Slack, you can streamline workflows and enhance team efficiency by using AI to handle repetitive tasks, offer real-time insights, and improve overall communication.

Here are some highlights of Slack’s new AI agents available on the Slack Marketplace:

1. Adobe Express Agent: This AI-powered content assistant lets you create visual content directly within Slack. Quickly generate images for marketing or social posts by simply describing your needs, and Adobe Express will craft designs tailored to your input.
2. Cohere AI Agent: Find information and complete tasks in record time with Cohere’s AI-powered assistant, perfect for streamlining communications and pulling up relevant data to answer questions instantly.
3. Asana Agent: Manage tasks and track project progress within Slack. This agent enables quick updates on tasks, deadlines, and team assignments, helping teams stay aligned on project goals.
4. Box Agent: Collaborate on and access Box files within Slack. The Box agent makes it simple to find, share, and edit documents without leaving the Slack environment, ensuring seamless file management.
5. Writer Agent: This AI writing assistant helps teams maintain clear and consistent communication. Use it to generate content, suggest edits, and ensure tone alignment, particularly useful for brand messaging or customer communications.

Ready to see how AI agents in Slack can reshape your workflow?

Contact Our Team to Learn More

BEST PRACTICES: TIPS AND INSIGHTS

Mastering Slack can enhance productivity and make team collaboration more enjoyable. Check out these valuable resources below:

Slack Etiquette Unofficial Guide -? Part 2

Our advanced guide to Slack etiquette covers essential practices for maintaining organized and respectful communication in your Slack channels. ?Learn tips for:

• Using threads to streamline discussions and minimize channel noise.
• Setting your status to communicate availability and reduce unnecessary pings.
• Pinning messages to ensure that key information stays visible for everyone.

Read The Full Slack Etiquette Guide Here

Slack Mythbusters

This document addresses common misconceptions about Slack, providing insights to help you and your team make the most of its features. Learn the truth about:

Myth: "Slack is just for casual chats."

Reality: Slack’s powerful workflow automations and integrations make it a robust tool for serious project management and task tracking.

Myth: "Slack means you're always available."

Reality: Slack’s customizable notifications let you set boundaries and work on your terms, promoting a healthier work-life balance.

Discover More in Slack Mythbusters Here

GET IN TOUCH WITH OUR TEAM!

We're here to help! Whether you have a question, need support, or want to learn more about our services, we're just a click away. Schedule a meeting with one of us to get the personalized assistance you need

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FEEDBACK MATTERS

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