THE BRUTAL TRUTH ABOUT EMPLOYEE ENGAGEMENT
Richard A. Conlow
Achieves Top-Tier Employee Engagement & Customer Experience Ratings for Multi-site Organizations | Gained 48 Service Awards for Clients | Author: The 5 Dynamics of Servant Leadership & The Superstar Leadership Model
Executives say one thing and do another. That is the brutal truth about employee engagement. See these statistics that support this statement.
Far too many executives do not value employee engagement. If they did, they would look at the numbers as seriously as they peruse expenses, gross margins, sales, and profit. The above stats tell another story. Instead, they like and know a few employees, but the truth is that employees are numbers that fit a job category. Executives are agenda driven and invest their time with investors, boards, top customers, and other executives. How do I know, that is where studies say they spend their time. Plus, I have engaged over 200 companies and have learned their patterns.
Employee engagement is not high on their list. They count on other executives for this. However, if it is not a CEO priority, it is not a priority for anyone to do it. But labor costs are a priority. Executives hate these numbers, which tend to be around 70% of all expenses. Let us be honest. Executives want these reduced. Too bad employee engagement.
Hypothetically, let us say they did care, now what? Executives would track and review eNPS and NPS numbers religiously. These two numbers have a lucrative link. All managers and executives would be accountable for their results. The executives would communicate about it and be visible and available for feedback. They would be engaged with management and employees at all levels. Doing what? Listening and following up on issues. The company’s budget would reflect a healthy investment in employee training, learning, coaching, diversity, and well-being.
WHY IS EMPLOYEE ENGAGEMENT SO LOW?
Multiple issues influence employee disengagement. Check out these common reasons why employee engagement might be low. Use this as a checklist for potential problems in your organization.
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Chief People Officer | Author of 'Don't Suck at Recruiting' | Championing Better Employee Experience | Speaker
10 个月That's a great topic to explore, thanks for sharing! ??
Director Leadership Development @ Beacon | People Development, Talent Strategy
10 个月Improving employee experience is key to unleashing the full potential of your team!
Customer Success Manager | Marketing Consultant | Hubspot Certified | Scaling Mid-Market B2B & SaaS Through Personalized Outreach
10 个月Sounds like a great read! Can't wait to learn more. ??
Powering Prime Projects | $100M to $5B+ | Project Finance Assistance for Oil and Gas, Renewable Energy, Agriculture, Data Centers, Infrastructure and More | Sustainable Growth
10 个月Hypocrisy is a serious issue in today's world. Employee engagement is just one of many issues needing action to bring about improvement.