A Broker’s Duty of Care – Creating a Glossary of Insurance Terms and Practices
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This Week's Top Articles?From RWA Insight
A Broker’s Duty of Care – Creating a Glossary of Insurance Terms and Practices
This article, provided by guest authors Robin Wood and Roger Franklin, continues our series looking at an insurance broker’s duty of care and improving the quality of your Professional Indemnity risk management.
This week looks at good practice when creating a glossary and provides examples that firms can build on.
Click?here?to read the full article.
FCA Highlights Issues with ESG Benchmarks
The FCA has expressed concerns for the overall quality of current ESG strategies and concluded that there were widespread failings by administrators, with the quality of disclosures sampled cited as "poor”.
In this article,?Jess Capper?examines what firms must address when managing their ESG targets.
Click Here?to read the full article.
Supporting Customers Throughout the Product and Service Lifecycle
Under the Consumer Duty, firms must enable and support customers to pursue their financial objectives throughout the customer journey.
In this article,?Regine Tse?looks at how you can support your customers throughout the lifecycle of a product or service.
Click Here?to read the full article.
Aviva Development Zone
The Development Zone is the system of choice for over 16,000 professionals in the insurance and other regulated sectors and boasts an extensive catalogue of more than 500 regulatory, technical and business skills courses.
Well over a million-course completions have been recorded within the platform over the past ten years, demonstrating the impact that the Development Zone has had in furthering training and competence in the general insurance sector.?
To start your 14-day free trial?Click Here
To view, the brochure?Click Here
Featured Courses
Project management provides a structured approach to identify, assess, and manage risks throughout a project's life cycle. Ensuring that your team can effectively deliver projects, such as launching a new product or service, can give your firm a competitive advantage, deliver the best possible customer experience, and ensure your staff adhere to regulatory and compliance requirements.
Existing users can find these courses and over 500 more, in their course catalogue.
Quiz Of The Week
More from RWA & Searchlight Solutions:
Searchlight has been providing learning and development support to insurance intermediaries for over 23 years. Its nationwide team of training associates have an array of technical and general insurance-specific knowledge and, most importantly, the ability to bring the subject matter to life with energy and enthusiasm.?From regulatory and technical insurance skills to management and communication, Searchlight’s workshops are available online and face-to-face.
Regular skills development opportunities, such as face-to-face training and online learning workshops motivate staff and allow them to grow with your business. With all courses available in three competency levels – Searchlight learners can choose the level that is most suited to their ability.
To find your nearest training centre or for further information on Searchlight’s online workshop offering, visit:??