The Broken Dream: Can Michael Rebuild McNally's Plumbing?
Mark Mraz, MBA, Certified Value Builder Advisor
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The silence mocked Michael as he stared at the overflowing inbox. "Has your business hit a growth plateau?" the blinking ad blared on his computer screen. A humorless snort escaped his lips. More like a brick wall. No matter how many hours he crammed into a day, the numbers remained stubbornly stagnant.
He used to love McNally's Plumbing. It wasn't just a business; it was his dream, built with calloused hands and the grit he learned in trade school. Back then, the team buzzed with energy, and growth came naturally. Now, a sense of stagnation hung heavy in the air, mirroring his own exhaustion.
Maybe it was the pandemic, a storm that had cleared, leaving a ravaged landscape in its wake. The once-reliable crew seemed unmotivated, requiring constant supervision. Work piled up on Michael's desk, stealing the joy from his craft. Home, too, felt lost. Family dinners became hurried affairs, punctuated by his tense silences, his mind still at the shop. Missed ball games and a disastrous Disney trip, where exhaustion turned him into a grumpy ogre, echoed in his memory.
The guilt gnawed at him. His children, once his pride and joy, were withdrawing. Their grades slipped, replaced by a sullenness that mirrored his own. "Maybe the issue is closer to home," the ad echoed in his mind. Was he blaming them for the cracks showing in his own foundation? Date nights with Sarah, once a cherished ritual, became casualties of his workaholic tendencies. Was he building a business or losing everything that mattered?
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With a heavy sigh, Michael reached for his phone, a flicker of hope igniting in his chest. Maybe the solution wasn't just better employees, maybe it was a better him. Maybe building a better business meant building a better life, for himself and his family. He scrolled through his contacts, a single call away from a chance to reclaim the dream he'd almost lost.
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