THE BRITISH CORNER STORE

We all love our face Local Corner Shop, it's something in the UK we do so well. Corner Shops are the backbone of so many of our Communities. Well if you spend time abroad you may have a desire for a Treat from Marks & Spencer or maybe a little Chocolate even a touch of Bisto for a Sunday Roast..Add that altogether and you could be thinking Easter with a nice pic for Instagram. Well thats the image Tom Carroll wants to create with www.thebritishcornershop.co.uk but in reality this company fails at it's 1st step. I've never come across a Corner store who have staff where 1 hand doesn't know what the other hand is doing. I'm not going to go into my specific experience, where they basically stuck two fingers up to a 4 year old. but I will say this.

As a customer of British Corner Store, I'm unimpressed how the level of customer service provided by the company doesn't reflect any British Corner Store, where we get good British values exceptional service and transparency, They have the the good name of Marks & Spencer and the history of the British corner shop and that delivers a full stop of subpar service.

British Corner Store advertises itself as a provider of British food and drink products, and has positioned itself as a go-to source for customers seeking products from brands like Marks & Spencer. However, the reality is that the service provided by British Corner Store falls far short of the standard expected from a company with such associations.

Our fave Corner shops imply a level of quality unfortunately that is simply not reflected in the service provided by this specific set up. I wonder out aloud how often In reality, their service provided is often below standard, with delays in shipping, poor communication, and a general lack of empathy or understanding when it comes to customer concerns.

Furthermore, the history of the British corner shop is one of community and customer care. These shops were often run by families who were deeply connected to their communities, and who went out of their way to provide a positive experience for their customers. Unfortunately, British Corner Store seems to have lost sight of this heritage, instead prioritizing profit over customer satisfaction.

As a customer, it is disheartening to see a company that purports to uphold the values of British culture and heritage fall so short when it comes to customer service. While the company may have once been a reliable source for British food and drink products, it is clear that this is no longer the case.

In conclusion, I urge customers to approach British Corner Store with caution, and to be aware of the ways in which the company may be exploiting the good name of Marks & Spencer and the history of the British corner shop. As consumers, we must hold companies accountable for the service they provide, and demand transparency and honesty in all aspects of business. It is my hope that British Corner Store will recognize the importance of exceptional customer service, and work to improve the service provided to its customers.

I was going to write them a email, but i'll post it here instead.

Dear British Corner Store,

I must say, I am thoroughly impressed with the level of incompetence and lack of care I have experienced from your company's customer service team. You have truly outdone yourselves!

I mean, who needs timely delivery, right? It's not like a 4-year-old was counting down the days until their Easter egg hunt or anything. And why bother showing any kindness or empathy towards customers when you can just act like they're a bother and their concerns are irrelevant?

Your customer service representatives have a real talent for making customers feel like they're an inconvenience. The way they dismiss concerns and offer no solutions is truly awe-inspiring. I mean, why bother trying to help someone who's upset when you can just make them feel like their problem isn't worth your time?

Your ability to disappoint and frustrate customers is truly unmatched. It's almost like you have a company-wide policy to ensure that every customer has a negative experience. I have to say, it's impressive how consistent you are in this regard.

I would highly recommend your customer service to anyone who is looking for a complete lack of care or concern. If you want to feel like your concerns don't matter and your business is unappreciated, then British Corner Store is the place for you!

In all seriousness, I hope you take this feedback to heart and work to improve your customer service. It's not a good look to treat your customers like they're inconveniences rather than people. Maybe consider hiring employees who actually care about customer satisfaction, or investing in better delivery methods so that your customers don't have to deal with delays and disappointment.