Bringing Accountability to The Dock

After speaking with hundreds of businesses across the country, there is one thing that we have consistently heard: the difficult task to get your 18-22 year old dockhands to follow the right procedures and best practices to protect the business. Too often we hear of signatures that never get signed on waivers and rental agreements or safety briefing steps being missed. If left unchecked, these seemingly small mistakes can leave your business open to liability and unforeseen claims from difficult customers. While we know the majority of owners make this a priority, it is unfortunately impossible for the owners to launch every boat themselves. Because of this, we needed to dive deeper into the problem and identify the core issues driving the pain point. What we found is that there was a lack of incentives and accountability for dockhands to facilitate the process the right way. The process has to be efficient- we get that. What vQuip has set out to do is provide an easy to follow, all-in-one system that allows dockhands to follow all required steps for the launch and end rental process. This process is too valuable and important to be neglected, that is why we like to think of our system as your "digital dockhand".

Unfortunately, in this industry, not all reservations run perfectly. We know that accidents and injuries happen all too often...and when they do it can be catastrophic. This issue couldn’t be ignored, so we worked with our business partners to identify a solution; proprietary technology to give business owners oversight on exactly what is going on at the dock through our vQRecord function that allows all rental launch processes to be recorded on the tablet. This technology in conjunction with our other features in the system such as: GPS/Telematics tracking, digital signatures, and claim facilitation provides your business with that extra layer of protection that has never been available until now. We have also accomplished creating incentives for the dockhand by linking payments (including their tip) to successfully completing the required safety steps that we facilitate through the system.

Now dockhands are more incentivized than ever through vQuip to have the owners best interests in mind as it can directly affect what is going in their pocket. Overall, being able to create this level of accountability and incentive for your dockhands will create a safer rental experience for your customers and provide more peace of mind as a rental business owner. Reach Out to see how vQuip can make your rental operations run as safely and efficiently as possible!