Bridging Tradition and Innovation: AI's Role in Restaurants.

One of the most rewarding parts of co-founding AI-Solution has been the opportunity to discuss with an incredible number of members from the restaurant industry.

Through these conversations, I’ve had the opportunity to learn much. But also, to teach. Artificial intelligence and tech are often overlooked by hardworking members of the industry who believe in their own skills but tend to ignore innovation out of trust for the traditional way of doing things.

Last January, I had the great opportunity to have an open discussion with Robert Laporte , one of my former teachers at the Hospitality and Tourism Institute of Quebec (ITHQ), on the topic of AI in the restaurant industry. He is now one of the Institute's research professors.

I’d like to begin by thanking my former creativity and innovation teacher for the amazing opportunity to speak with him and his students. As well as congratulating him on this new role as research professor! I’d also like to thank his students for the time they gave me.

I can’t express how enthusiastic I was to take part in the educational path of university level students at one of the top hospitality institutions in North America. It goes without saying that Mr. Laporte as well as his students presented some very good questions.

Let’s not forget that these very same students will be some of the first to enter the restaurant/hospitality industry after the arrival of AI.

This edition of our newsletter has two goals.

1.????? Thanking my teacher and his students.

2.????? Letting you know that snippets of the interview will be published in the following week.

Many of you might share the same questions that were answered in this discussion. So, I think it makes a tremendous amount of sense to share the content with our community on LinkedIn.

These are the topics we discussed:

1. AI in hospitality
2. Chatbots (somewhat obviously)
3. AI enhancements for supply chain management

Hopefully, all current topics of interest for people in our industry!

Thank you for reading this week’s 10th edition of Serving the Industry. It’s always a pleasure of writing this kind of content! Hopefully, you’ll gain much more from the conversation between Robert Laporte and I and will enjoy listening just as much as I enjoyed taking part in Mr. Laporte’s idea.

Stay tuned for clips of the podcast!

Article written by

Louis-Gabriel Lafontaine-Hebert

Co-founder, AI-Solution

2/4/2024

PS.: I’d like to thank the first 500 subscribers to the Serving the Industry newsletter. Let me know if there’s anything I can do to thank you guys!