BRIDGING THE SUSTAINABILITY GAP
TRANSITIONING TO SUSTAINABILITY IS HARD, BUT BRANDS STAND TO BENEFIT FROM LONG-TERM GROWTH
SUMMARY
Every week T garage engages with brands and consumers about sustainability. It’s a topic laden with challenges, tensions and trade-offs.
But the transition to sustainability is essential – and progress promises rewards.
In this paper we highlight recent evidence and results from our Sustainability Study with a nationally representative group of Australians aged 18+ (n=612), address sustainability gaps in consumer behaviour, incentives for brands to press for progress, and ways forward.
LET’S FACE IT, TRANSITIONING TO SUSTAINABILITY IS HARD.
It’s hard for businesses – managing capex, costs of goods, manufacturing cycles, supply chains and sales volumes, margins & profit. There’s investor pressure to embed ESG into corporate strategy and manage sustainability whilst protecting long-term value. There’s increasing regulatory, compliance and reporting requirements – about packaging targets, greenwashing claims and global sustainability regulations among others. There’s the challenge of managing multiple ESG and brand purpose objectives, and communicating them to consumers in an attention-deficit attention economy.
It’s hard for consumers. Climate anxiety is increasing, and is particularly high among Australian young people by global standards. Our Sustainability Study found that two-thirds of Australians are concerned about the impact of climate change on their daily lives (68%), and concern increases for its impact on the lives of other Australians (71%), and again for the those around the world (74%).
Progress feels possible to consumers - the majority of Australians feel that they can personally make a difference to the environment through their choices and actions (73%). However in reality it’s not always easy to make sustainable consumer choices because they involve unwanted trade-offs: consumers are often burdened with paying more for sustainable options, or else expected to accept that sustainable options mean compromising on quality, effectiveness, attractiveness or appeal.
THE GAPS CAN SEEM WIDE
There are tensions and contradictions that can discourage brands from making the sustainable transition, and even suggest there is low consumer demand for sustainable products:
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GOOD NEWS: GROWTH GOES GREEN
Despite the gaps and challenges, a large-scale study of US consumer spend found that, at a macro level, consumers are shifting their spend towards products with ESG-related claims, and that such products averaged higher cumulative growth over 5 years compared to products that made no ESG claims. While there was variation across categories, brands and products, it showed that ESG products aren’t limited to niche audiences and increasingly attract the spend of mass consumers.???
RESPONDING TO CONSUMER DEMAND: WHAT CAN BRANDS DO?
In our study we asked consumers to name the top actions they want brands across different categories to take to improve sustainability. The results were broadly consistent, average scores below:
In open commentary, consumers want greater transparency and demonstrable proof of brand actions to improve sustainability, and greater corporate responsibility for more sustainable practices and reduced environmental impact.
BRIDGING THE SUSTAINABILITY GAPS:
PRIORITIES FOR GROWTH
Drawing on our extensive work in this space, we see a number of opportunities for brands to progress and ultimately benefit from long-term growth:?
“The greatest threat to our planet is the belief that someone else will save it” – Robert Swan
If you’d like to find out more about the study and how we can help your brand bridge the sustainability gaps, please get in touch.
Consistency is key in marketing and in so many other areas of success, no more so than in building a more sustainable future for all of us. The good news is that sustainability efforts will are not only good for the environment we live in but also good for business over time.