Bridging the Skills Gap
HR's Role in the Future of Tax and Business Transformation
According to PwC’s 2025 Global Reframing Tax Survey, 95% of tax leaders report a skills gap in their function. The survey shows a growing need for expertise in many areas, the top three being:
This shift draws attention to the critical role HR must play in equipping tax professionals with the right skills to effectively handle this era of digital transformation.
Why Does HR Needs to Take Action?
Four Actions HR Leaders Can Take
1. Conduct a Skills Audit – Identify existing gaps in tax teams and develop training programs focused on AI, data analytics, and compliance knowledge.
2. Align Talent Acquisition with Business Needs – Recruit professionals who blend tax expertise with technological proficiency.
3. Leverage AI for Learning & Development – AI-driven learning platforms can personalize training experiences for tax professionals. It can accelerate their adaptation to new tools as well as new regulations.
4. Promote a Culture of Continuous Learning – Encouraging tax teams to adopt digital fluency will future-proof the workforce and drive business success.
In Conclusion
Aside being a compliance function, tax is now also a strategic driver of business transformation. HR leaders who proactively address skills gaps and integrate AI-driven upskilling strategies will future-proof tax teams and also strengthen their organization’s overall competitiveness.
Is your HR strategy evolving fast enough to meet these demands?