Bridging The Office Customer-Landlord Gap

Bridging The Office Customer-Landlord Gap

Unpacking ULI’s Report with Lisette Van Dorn

Welcome to Episode 1 of the #WorkBold Podcast Season 9, sponsored by DeltaQ

In the trailer for this season I mentioned the report ULI released at MIPIM in partnership with The Instant Group titled:

Bridging the Occupier-Landlord Gap for The Future of Workspace

Lisette Van Doorn, Chief Exec of ULI Europe (Urban Land Institute) joins me for Episode 1 this season to dive into the details of this report.

Tap below for this?EPISODE 1, or head over to your podcast app for download

(Open in your podcast app)

I’ve been saying for several years there is a growing gap between supply and demand in the office sector.

So reading this report over dinner my first night in Cannes to prep for this MIPIM episode was exciting for me!

In this episode Lisette explains why there is a growing gap between supply and demand for office real estate…and what steps supply needs to make to prevent assets from losing value.

We unpack the ULI-Instant report and uncover the hurdles real estate companies face:

  • Buildings becoming more operational
  • Current and new regulations
  • Steps to reach NetZero
  • Carbon pricing
  • CAPEX costs

Lisette talks about what office customers expect today and which office assets may soon lose value. And of course my second favorite topic comes up as we challenge existing valuation methodologies.

Do current valuations represent the actual value of buildings?

On that note, check out this week's Tweet by my friend Dror Poleg.

Lisette goes on to make the case for the office real estate industry to work collaboratively to evolve, leading us to learn about ULI’s C-change initiative and how you can get involved.

Register for ULI's Europe Conference in Madrid, Spain 5-8 June (I'll see you there!)

Connect with Lisette on LinkedIn

Connect with Caleb on LinkedIn?

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Lisette & Caleb on the red carpet


If you have any questions or feedback on this episode, email?[email protected]

Value Bombs:

"In this uneasy juxtaposition of the shorthand, long-term challenges in real estate the environmental, social and governance ESG agenda has become the unifying thread that links everyone, regardless of sector." - Caleb

"Your tenant is critically looking at whether he wants to stay in the building, not just from demand, but is the space laid out right? The location does it have access to public transport, but also the energy efficiency part and therefore what the tenant pays in total of occupancy costs is hugely important". - Lisette

"The office is there to stay. But that doesn't mean that the office stock we have now responds to that." - Lisette

"What you've seen in the past two decades is real estate has become a full fledged investment class. And sometimes we seem to forget that real estate is also our infrastructure." - Lisette

"CapEx is not a cost. CapEx ensures that your building stays liquid and you have a rental income, and that is not fully understood at the moment." - Lisette

"It is a cost, but in the end it helps us to retain the long-term value of our buildings." - Lisette

Timestamps:?

[03.18] The gap in commercial real estate?

[07.24] The partnership between ULI and The Instant Group

[11.27] The hurdles real estate companies face

[13.54] Regulation and achieving NetZero

[17.02] Does the current valuation realistically represent the actual value of the building?

[17.57] Understanding CapEx

[18.23] The importance of collaborative working?

[19.18] ULI’s 2023 Conference

[20.38] What is carbon pricing?

[22.25] Can you define carbon emissions?

[24.05] C Change and how people can get involved

Resources:

  1. ULI Report
  2. Instant Group
  3. ULI 2023 Conference
  4. C Change
  5. Road to Zero

About Lisette Van Doorn:

Lisette is the Chief Executive of?Urban Land Institute?(ULI) Europe, a nonprofit research and education organisation supported by its members,where they work to shape the future of the built environment for transformative impact in communities worldwide.

Connect with Lisette on Twitter

Sponsors

Headline Sponsor: DeltaQ

DeltaQ?is a pan-European Prop-tech company that is financially backed by the European Commission in the fight towards net-zero of the built-environment, headquartered in Brussels, with offices also in London and Paris. They help asset managers, landlords, and occupiers reduce their carbon emissions by installing AI that learns and predicts the behavior of the building, and in turn acts like a virtual operator, optimizing the HVAC controls in real-time using advanced algorithms. CO2 and energy savings are contractually guaranteed based on their model.?

Their technology to date has been successfully deployed on commercial real estate assets (500+ buildings), but they are now applying this technology across all non-residential assets as of 2023. They have expanded their product range to support physical and digital diagnosis tools to ensure that the availability of data is as closely aligned with the physical state of the building.?

Fortune Favours the Bold

Bold merges property management & Space-as-a-Service to help office customers grow faster and drive asset value. Bold is a real estate brand owned and operated by NewFlex (www.workbold.co)?

Future Proof Your Portfolio with NewFlex

NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)

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Cheryl Roth

Fresh Bread News Founder, Executive Producer, Writer, Serial Founder

1 年

?? ?? ??

To Lisette Van Doorn 's point about valuation models, I've come to believe that every spreadsheet must have an underlying story to justify its existence. Without a story, it's too likely that someone will fall victim to spreadsheet blindness based on either a misinterpretation of the numbers or a misguided belief that the numbers represent the entire picture. I read an article by a former business school dean where he discussed this phenomenon, describing newly minted MBAs who acted as though everything was quantifiable and everything their spreadsheets told them was gospel. I don't think reputations and relationships (i.e. brands) are quantifiable. Nor do I believe valuation spreadsheets that include space as a service can be properly understood and interpreted without understanding the reputations and relationships at play. Story first. Then numbers. Not the other way around.

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